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“Great location” 4 of 5 stars
Review of Wyndham Garden Long Island City Manhattan View Hotel

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Wyndham Garden Long Island City Manhattan View Hotel
3.0 of 5 Hotel   |   44-29 9th Street, Long Island City, NY 11101   |  
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Ranked #11 of 25 Hotels in Long Island City
Trumbull
1 review
2 helpful votes 2 helpful votes
“Great location”
4 of 5 stars Reviewed February 15, 2013

We stayed at this hotel several times. The proximity to Manhattan makes the location a very convenient and one doesn't have to pay NYC - Manhattan prices. They have a shuttle service to Manhattan if one doesn't want to take public transportation.
The rooms are well appointed, clean and comfortable. The staff is very helpful. Highly recommend it.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, February 21, 2013
Thank you so much for taking the time to let everyone know about your experience with us. We are delighted that you enjoyed your stay and cannot wait to welcome you back on your next visit to NYC.
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701 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2013

I went in business trip in january
Booked twice by mistake, I have not recieved by mail first booking confirmation
Hotel personell did not helped me on this
Indeed they first want to make me pay the worst fare for two nights
After my request they agreed to let me pay for 2 nights one with the highest fare one with the lowest one
Now I see my credit card bill and I notice that they have billed me 3 nights one with highest fare and 2 nights with the lowest

I payed 3 night for staying 2 nights by this hotel and I spent 370 USD

The hotel clerck are completely unskilled now I will got to go into neverending process to get my money back

Incredible!!!

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, February 21, 2013
We are truley sorry for your experience. Unfortunately since this reservation was not booked directly with the hotel and through a 3rd party site we are unable to refund for double bookings. The refund would have to come from the 3rd party site that the reseravtion was booked through. We understand that it is frustrating and we wish we could have helped more, but since the error was from that sites side they would need to help you with compensation.
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Chino, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2013

We were really impressed with this hotel. It was extremely clean and had many amentities not found in other hotels. The price was less expensive than staying in the overpriced Manhattan hotels and was in close proximity to several subway stations. One stop away from Manhattan-can't beat that! I enjoyed the fact that they also had a shuttle service to take you to the subway if you didn't want to walk. The surrounding area was great as well. There were several restaurants in walking disntance with amazing food and many attractions near by. The staff were very pleasant and helpful and the hotel was clean with great views. I highly recommend this hotel for your visit to NYC.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, February 21, 2013
Thank you so much for your review. We sincerely appreciate you sharing your experience with everyone. We do strive to make all our guests have a fantastic time when visting NYC. We hope to see you again on your next visit to New York.
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Varese, Italy
Top Contributor
202 reviews 202 reviews
15 hotel reviews
Reviews in 52 cities Reviews in 52 cities
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed February 4, 2013

stayed here 5 nights in February.
Pros: convenient to subway; new/modern; friendly staff; good value; quiet; comfy bed
Cons: small room; hotel common areas (lobby, hallways, etc) ARE FREEZING...damn it turn on the heating!; breakfast not included in room rate

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, February 6, 2013
Thank you so much for your feedback. We are working feverishly on the heating issue we have in the lobby. We have made some steps to correct the problem with more to follow. These unusual sub 0 temperatures have made it a bit difficult for us and we apologize for that.

We are delighted though that you did enjoy your stay with us otherwise and we hope you come back and see us again.
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San Leandro, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2013

Horrible courtesy from staff. I rather double even triple to stay at a worse hotel. Calling and knocking every 15 min to ask us to check out even tho we didn't arrive til 4am to check in and I also agreed already to stay an extra day. Not all wyndham's are like that. Just the staff n management at this particular location in Long Island city. I have stayed at Wyndham hotels on all my trips and this is by far the worst experience. I stayed in slum hotels that are more courteous then this hotel. Bottom line.., if u don't wanna feel welcomed or at home then by all means stay here. But if your lookin for someplace to start your vacation off right...stay somewhere else.

Room Tip: Anywhere but this Wyndham.
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  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, February 6, 2013
I am truly sorry about this experience you had. We would have gladly extended your stay for the extra night upon check-in. We do have some new housekeepers since we re-opened our doors and now that I know this happened we are re-training them to make sure they do not knock on doors on a continuous basis. We hope you will give us another chance and come back so we can show you how we can do it the right way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Long Island City Manhattan View Hotel

Address: 44-29 9th Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Long Island City
#8 Business Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Long Island City Manhattan View Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more   less 
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Also Known As:
Wyndham Garden Long Island City Manhattan View Hotel New York

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