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“Elevator shaft” 4 of 5 stars
Review of Wyndham Garden Long Island City Manhattan View Hotel

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Wyndham Garden Long Island City Manhattan View Hotel
3.0 of 5 Hotel   |   44-29 9th Street, Long Island City, NY 11101   |  
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Ranked #11 of 25 Hotels in Long Island City
WOODHAVEN
1 review
“Elevator shaft”
4 of 5 stars Reviewed October 5, 2012

Had room with headboard right next to elevator shaft. Had to listen to elevators all night. Barely slept. It was awful. Poor design.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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WESTLAND
1 review
4 of 5 stars Reviewed October 5, 2012

I attended a wedding in Manhattan and needed somewhere reasonable and relatively close to stay in order to make an extended vacation out of the trip. This hotel had a special where staying 3+ nights got me a decent rate. It was about a 10 minute walk to the nearest train station and the area (Long Island City, or LIC as the locals say) had a good mix of bars, convenience stores and small restaurants within walking distance to make my stay there pleasant. The room was clean, the bed very comfortable as expected from Wyndham, and the view of the city skyline/bridge was a welcome bonus.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RALEIGH
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2012

The hotel has a modern design which includes a large bowl sink inside the bathroom. I understand that because of space the sink needed to be in with the shower. No real complaint there, but I would suggest the faucet and sink be moved closer together. The faucet was so close to the edge that there was no way not to splash water all over the counter. I would also note the building needs a much larger front door entrance cover.
The beds are small but comfortable. The towels need to be softer. Our room was always cleaned nicely and promptly.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELLESLEY
1 review
3 of 5 stars Reviewed October 4, 2012

Mattresses were really hard, but the pillows were worse. Hard as rocks. Actually gave me a headache trying to sleep on them. Also there was no restaurant so no room service available.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, October 17, 2012
We are sorry we may not be the hotel for you. We are disappointed about your dissatisfaction with our bedding as we have not received that feedback before. We are going to investigate and see if any changes are needed. Thank you so mucha and we wish you the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Argentina
Top Contributor
83 reviews 83 reviews
64 hotel reviews
Reviews in 58 cities Reviews in 58 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed October 3, 2012

I had great expectations on this hotel after reading great reviews and being a new property.
Unfortunatly my experience was not a good one.
The hotel is nice, new and clean. There's no refrigerator.
The attention is just fine depending on who you talk with.
The location is very good when compairing to the hotel rates. You just need to walk 4 blocks to the metro station, and get to Manhattan in less than 15 mins. If you have problems with the neighbourhood, it means you are used to live in a palace. There's nothing wrong with the surrounnding areas if you are used to big cities.
Now let me explain what was wrong.
Sleeping quality was AWFUL. there are 3 or 4 rooms per floor that are close to the elevators. The elevators play a very high ring every time the elevator stops on the floor, and you hear it as if it were inside the room.
Then, there a very high and strange noise that activates every 15 mins, like a big motor or generator. The room walls simply shake as if there were an earthquake. When I call the frontdesk regarding this the lady on the other side just said "you have to deal with it".
Finally the blackout courtains just don't work as blackout courtains. The kept being 3 inches shorter than they should have been.
When I left the hotel I told all of this to the Manager and he just put a face of I'm sorry for that, there's nothing we can do about it.
I would not stay again neither recommend this hotel.

Room Tip: If you happen to go to this hotel, make sure you get a room away from the elevators.
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, October 17, 2012
We are sorry for you were not happy with your stay. We have corrected the noise level ding from the elevator and no longer had that issue. We are in the process of addressing that room with the mis-aligned blackout curtain level. We hope you choose to come back and give us another chance to show you we can provide you with a great room.
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Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 1, 2012

A group of us were in town for a meeting about a mile away. The front desk, restaurant, and shuttle staff accommodated our various needs with a smile. There is a free shuttle service that makes trips to the subway, but they were kind enough to drop us off at our meeting location, which was nearby.

The breakfast options were varied; were served warm and were delicious. The staff were especially kind in helping us find a quiet spot to meet.

There are several nice restaurants within walking distance and there is a great view of Manhatten.

The rooms were attractive, clean, and comfortable. We would definitely consider this hotel again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 1, 2012 via mobile

Updated and modern. No free breakfast but restaurant is reasonably priced for New York. Location stinks and there are no taxis to be had. Helpful staff but don't count on them for wake up calls. Shuttle to subway is a good and necessary amenity.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View Hotel, responded to this review, October 17, 2012
We are so sorry about the missed wake up call. We strive daily for perfect service and hope you come back soon so we can show you we can do it right.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Long Island City Manhattan View Hotel

Address: 44-29 9th Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Romantic Hotel in Long Island City
#8 Business Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Long Island City Manhattan View Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more   less 
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Also Known As:
Wyndham Garden Long Island City Manhattan View Hotel New York

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