- third floor including room reeked of fresh paint, my clothes that I never unpacked smelled of paint when I got home
- loud staff outside of room for majority of morning
-staff made no attempt to clean room which wasn't very clean to begin with...random mysterious stains throughout room
- overnight desk manager, Remi is Rude and unprofessional on the phone and in person. Experienced this myself and then watched as he was nasty to other customers who called in to request information. Who hired this man? (Reservations were made online for the wrong night accidentally, when speaking to him within 20 min of booking and explaining the situation, his response: "that's not my problem, why are you calling here about that, sell the room to someone, you know every hotel has the same policies"; I'm sure they do, and policy is policy, but I bet they also know how to speak to their customers with respect and understanding.
This was an emergency stay, ended up booking 2 nights, one of which wasn't used)
- took over 40 min to find a spot that I'm pretty sure was illegal anyway
- front entrance sliding doors broken- had to set all bags down and manually pry doors apart and push them back together.....?
- hallways messy and cluttered with large bags of garbage and laundry in the middle of the afternoon
- careful leaving! Hotel located on a busy off ramp, crossing the street is an adventure in car dodging
+ microwave / fridge / coffee in room, very convenient
+ beds comfortable, lots of extra pillows
+ breakfast lounge was well stocked and staff was friendly
- Official Description (provided by the hotel):
- Centrally located hotel near the Midtown Tunnel, just four miles from Manhattan off the Long Island Expressway (LIE) Rt. 495 and Brooklyn Queens Expressway (BQE), Rt. 278. The hotel is located 5.2 miles from La Guardia Airport (LGA)/ 9.8 miles from John F. Kennedy Airport (JFK). We are at a walkable distance to many popular restaurants serving local cuisine. Hop and skip to Manhattan, Times Square, Statue of Liberty, Empire State, Wall Street, Brooklyn, Broadway, CITI Field and Yankee Stadium and many points of interest daily by the #7 train which is just 3 blocks from the hotel. ... more less
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- Also Known As:
- Holiday Inn Express Queens
- Holiday Inn Queens
- Holiday Inn Long Island City
- Long Island City Holiday Inn
- Red Roof Inn Long Island City, New York