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“great value!” 4 of 5 stars
Review of Red Roof Inn

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Red Roof Inn
2.5 of 5 Hotel   |   3805 Hunters Point Avenue, Long Island City, NY 11101 (Formerly Queensboro Hotel)   |  
Hotel amenities
Ranked #21 of 25 Hotels in Long Island City
Iasi, Romania
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“great value!”
4 of 5 stars Reviewed December 20, 2012

The hotel is really nice, the rooms are big enough and clean. The only problem for me was the breakfast. Honestly, it was almost nothing to eat... :(
The location is really good, it took me 7 minutes to get to the train station, so I was in Manhattan in max. 20 minutes. I was alone so, at the beginning I was afraid of coming back to the hotel at night, but the neighbourhood was really safe and quiet. So, I used to come back every night around 12 or 1 o`clock and nothing bad happened :)
It`s a great choice!

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Red Roof Inn, responded to this review, December 24, 2012
We appreciate your comments regarding your recent stay at the Queens Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

At this time I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on www.tripadvisor.com. TripAdvisor is one of the top travel review Internet sites that allows travelers to read and write reviews about hotels nationwide. Your review can help others make their choice of hotel with confidence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 17, 2012

After reading some bad reviews for this hotel prior to our trip to NY it is fair to say we were a little anxious before we arrived as we didn't know what to expect.

However, i am pleased to say that we had a pleasant stay. The rooms are cleaned daily and bedding is always changed.
This hotel offers complimentary breakfast too which most don't in NY. This made things convenient for us as we were up early every morning ready to explore Manhattan. There was plenty of choice and always enough food provided for everyone.

Even though the hotel is only a ten minute walk from the subway station, there is a free shuttle service on offer from the hotel which can be used for those mornings when your legs need a rest! However, it is a good idea to walk so that you get to know what shops/restaurants are in the area. Pete's diner is just across the road from the station and is a great place to go for food!
We stayed on the third floor where there was no disturbances from outside which again is something you wont find in manhattan.

As a family we would recommend this hotel to anyone looking for a good deal on accommodation for their trip to NY!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, Belize, Belize
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2012

Overall this was a great value option. Our room was clean and well fitted. The service staff were extremely helpful and the shuttle to the subway makes getting around to the sights super easy! The hotel was undergoing some renovations, so it was a blend of old and new finishings, but overall this was a great hotel and I would recommend it to anyone looking for a value hotel.

Room Tip: If you want to sleep in, get a room well away from the lobby as the complimentary breakfast crowd wi...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 15, 2012

stayed one night here in room 101. My room was really bad, it was tiny, room smelled of mold, the shower faucet was loose and actually came off in my hand when I tried to shut off the water. Also this room was right near the side door exit which people used all the time. My friend stayed in room 125 which was much bigger and looked ok. I would not stay here again.

Room Tip: dont choose a room with a low number like 100, 101, 200, 201, etc... try to get 125, 225, etc.... a...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2012

We stayed in the hotel for 9 nights on B&B basis.I must say that the breakfast is very basic + the paper plates and plastic cutlery as well as the tiny breakfast area...but at least they make an effort to include something in the very reasonable price.
We found all the staff very helpful and nice.
It is about 10 minutes walk to the metro station in a nice,quiet and safe area.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 6, 2012

I had booked a room for a week with a king size bed on May 26 for 9/26-10/6 and received a confirmation # and they took my credit card # as well., mind you I had called them up directly, didn't use the internet. They answered all my questions and I felt good about my booking. I was coming from CA and since my plane would be arriving about 9:30 pm I called THE DAY BEFORE to let them know I was coming in late and was confirmed that was alright and they still had my king size room.

When we arrived at LaGuardia we found that one of my wife's luggage did not make the trip with us (that's a story for another time). By the time we pick-up our rental car and arrived at the hotel
it was about 12:30 am. Exhausted, but finally got to we thought check-in. The person at the front desk was nice and we gave him our name and confirmation #. After asking me alot of questions that he was inputing in his computer we start waiting. Five minutes, then ten minutes pass, he is looking at his computer and not saying a word. Then he lets me know that they tried running my credit card earlier and it was rejected and did not have my room. REJECTED WTF, never happened before, so my wife immediately calls the credit card company right in front of him and
they tell her that there was never any rejection today or ever on my credit card. After telling this to the front desk clerk, he starts with all this BS. He finally tells us that he has one room left on the 1st floor that he can give us. Sounds good, my wife asks to see the room. Well she comes out screaming, its a twin bed, on a steel frame with what looks like a prison mattress (that thin), and the rest of the room was not any better. After another 10 minutes of arguing, he says that he
will look for another room for us at nearby hotels. He finally finds a hotel that has 1 room left with a king-size bed, the Fairfield Inn about 5 minutes away. He than tells us he got a great deal for
us (were thinking, at least we will have a comp room for tonight), it will cost an extra $50 more than we were going to pay with Red Roof. At this point it was almost 1:30 am, where the hell will we be going in New York. Needless to say, we told him to hold the room and finally got into our room at the Fairfield at about 2 am, as it turns out the hotel was nice and we stayed the whole week.

This was a long review on what happened to us with the Red Roof Inn. I would recommend that you stay away as I'm sure they where getting more for my room since they where sold out. This was a very deceptive way to treat a customer and lie about what happened.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2012

I booked this hotel as i had stayed in Long Island City before found Manhattan easy and quick to reach so why pay expensive city prices? Its around a 10 minute walk to the 7 train. The area is fine with no problems after dark. The hotel check in was smooth. There are safety deposit boxes behind the desk. The room was clean and tidy. There is a bit of noise from a main road outside but you are in NYC! I didnt bother with the complimentary breakfast as Petes Diner is just up the road for brilliant hot breakfasts. If your on a tight budget then give this hotel a go. It will also get you used to using the subway.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn

Address: 3805 Hunters Point Avenue, Long Island City, NY 11101 (Formerly Queensboro Hotel)
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Long Island City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Centrally located hotel near the Midtown Tunnel, just four miles from Manhattan off the Long Island Expressway (LIE) Rt. 495 and Brooklyn Queens Expressway (BQE), Rt. 278. The hotel is located 5.2 miles from La Guardia Airport (LGA)/ 9.8 miles from John F. Kennedy Airport (JFK). We are at a walkable distance to many popular restaurants serving local cuisine. Hop and skip to Manhattan, Times Square, Statue of Liberty, Empire State, Wall Street, Brooklyn, Broadway, CITI Field and Yankee Stadium and many points of interest daily by the #7 train which is just 3 blocks from the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Queens
Holiday Inn Queens
Holiday Inn Long Island City
Long Island City Holiday Inn
Red Roof Inn Long Island City, New York

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