Overall this was a great value option. Our room was clean and well fitted. The service staff were extremely helpful and the shuttle to the subway makes getting around to the sights super easy! The hotel was undergoing some renovations, so it was a blend of old and new finishings, but overall this was a great hotel and I would recommend it to anyone looking for a value hotel.

stayed one night here in room 101. My room was really bad, it was tiny, room smelled of mold, the shower faucet was loose and actually came off in my hand when I tried to shut off the water. Also this room was right near the side door exit which people used all the time. My friend stayed in room 125 which was much bigger and looked ok. I would not stay here again.

We stayed in the hotel for 9 nights on B&B basis.I must say that the breakfast is very basic + the paper plates and plastic cutlery as well as the tiny breakfast area...but at least they make an effort to include something in the very reasonable price.
We found all the staff very helpful and nice.
It is about 10 minutes walk to the metro station in a nice,quiet and safe area.

I had booked a room for a week with a king size bed on May 26 for 9/26-10/6 and received a confirmation # and they took my credit card # as well., mind you I had called them up directly, didn't use the internet. They answered all my questions and I felt good about my booking. I was coming from CA and since my plane would be arriving about 9:30 pm I called THE DAY BEFORE to let them know I was coming in late and was confirmed that was alright and they still had my king size room.

When we arrived at LaGuardia we found that one of my wife's luggage did not make the trip with us (that's a story for another time). By the time we pick-up our rental car and arrived at the hotel
it was about 12:30 am. Exhausted, but finally got to we thought check-in. The person at the front desk was nice and we gave him our name and confirmation #. After asking me alot of questions that he was inputing in his computer we start waiting. Five minutes, then ten minutes pass, he is looking at his computer and not saying a word. Then he lets me know that they tried running my credit card earlier and it was rejected and did not have my room. REJECTED WTF, never happened before, so my wife immediately calls the credit card company right in front of him and
they tell her that there was never any rejection today or ever on my credit card. After telling this to the front desk clerk, he starts with all this BS. He finally tells us that he has one room left on the 1st floor that he can give us. Sounds good, my wife asks to see the room. Well she comes out screaming, its a twin bed, on a steel frame with what looks like a prison mattress (that thin), and the rest of the room was not any better. After another 10 minutes of arguing, he says that he
will look for another room for us at nearby hotels. He finally finds a hotel that has 1 room left with a king-size bed, the Fairfield Inn about 5 minutes away. He than tells us he got a great deal for
us (were thinking, at least we will have a comp room for tonight), it will cost an extra $50 more than we were going to pay with Red Roof. At this point it was almost 1:30 am, where the hell will we be going in New York. Needless to say, we told him to hold the room and finally got into our room at the Fairfield at about 2 am, as it turns out the hotel was nice and we stayed the whole week.

This was a long review on what happened to us with the Red Roof Inn. I would recommend that you stay away as I'm sure they where getting more for my room since they where sold out. This was a very deceptive way to treat a customer and lie about what happened.