This hotel was very disappointing and was average to poor in just about all respects. I've stayed in hotels of all classes around the world, including at least 10-15 hotels in Manhattan, and this was one of the worst I can remember.
The front desk service was no where near a Manhattan standard and ranged from indifferent to inept. My room was not available on time, for example, and my room keycard stopped functioning on three different occasions. As I was leaving, the guest behind me was told that he was involuntarily switched to another hotel, which I'm sure he was thrilled about.
The elevators are slow, and one was out of service during my entire trip. The hallways are exposed to the elements, like some motel you'd find at a beach town. The rooms are built to a cheap standard, with low quality mattresses and linens, not a single chair or sofa, and virtually no lighting. The air conditioning units leak water and are extremely noisy. The hotel has nice views of Manhattan but is in a dead part of Long Island City, surrounded by taxi repair companies and mediocre delis.
As noted above, the hotel is average or worse in all respects, not just one. It might well still be the best hotel in Queens, but that is hardly saying anything.
Lower floors get street noise, whereas upper floors get noise from the roof desk, no there is no rea...
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