My daughter and I stayed in this hotel as we explored her college options in NYC. Our room was beautiful and clean, and we enjoyed the incredible view from both our room and the rooftop terrace. Being from the midwest, we had expected "busy, rude New Yorkers", but found instead that the staff was very attentive. The hotel manager even walked with us to guide us one evening from the shuttle bus to Times Square because she was also heading in the same direction. We had a wonderful chat about the local view of the colleges my daughter was considering. I very much appreciated her friendliness.
As two women traveling alone, we were a bit concerned for safety, but we felt safe at all times. The shuttle bus service was a wonderful amenity for evening, and we felt safe to walk to the subway during the day.
Finally, we only ate one breakfast in the hotel, and it was both delicious and a good value. The staff gave us complimentary "to go" cups of coffee on the other mornings when we were heading out for college visits.
We would definitely choose to stay at Z Hotel on future visits. Thank you.