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“Fantastic view” 4 of 5 stars
Review of Z New York Hotel

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Z New York Hotel
4.0 of 5 Hotel   |   11-01 43rd Avenue, Long Island City, NY 11101   |  
Hotel amenities
Ranked #2 of 26 Hotels in Long Island City
Certificate of Excellence 2014
Randers, Danmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fantastic view”
4 of 5 stars Reviewed March 16, 2013

We spent 10 days at Z New York hotel in Long Island. The view was just as amazing as we hoped it would be!.
The transportation to and from Manhattan worked well, we experienced a few times that the old official Z hotel limo couldn´t hold everyone of us waiting to be picked up, but there was always another car dispatched quickly to pick up the rest of us waiting. At more than one occasion we were "upgraded" to a modern stretch limo :)

We got a room on 8th floor. Amazing view. The room is small but is well designed and decorated. We had everything we needed.

-Free Wi-Fi
-Free phone call, domestic AND international.
-Great bed
-Fair prices for the mini bar
-Basic breakfast

The negative experiences were

-Very loud music from the top bar thursday-saturday. We were told that the hotel worked on the problem with the sound so we hope it has improved since July 2012.
-Our mini bar didn´t get restocked after the first refill, which we thought was a bit odd.
-The A/C didn´t work proberly in our room, and died completely on our last night.
-The staff at the reception. They were all very polite and friendly BUT not very efficient. I made 2 complaints about the A/C(it was very hot in our room, 30 degrees celsius outside warms up a small room pretty effectively) but nothing ever happened. The last night before our departure we didn´t sleep at all because of the heat in the room as the A/C completely stopped working.

The only real problem was the A/C not working proberly. Without this issue we would love to stay at the hotel again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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824 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Columbia, Sc
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2013

This hotel is only two years old. The beds are extremely comfortable. The rooms are small as is all rooms in NYC but big enough. We stayed on the 9th floor and the view was great. Shuttle service was very convenient and always on time - and free. The internet signal was spotty and mostly could not get a good signal in the room. But service was free. I read other reviews about the food being bad. I thought the food was good. The drink specials were also good. Price for food was very reasonable. All in all a very good hotel on the up and up.

Room Tip: All rooms look at Manhattan. I'd suggest the higher the better but any floor above the 2nd floor...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed March 9, 2013

Hotel Z is a great place to stay if you're looking for a good experience in NYC. The rooms are really nice and the view is phenomenal; especially at night. I could have stared out the window all night. Parking is free is you get a spot out on the street. The hotel also provides a free bus to downtown which is great. The only bad experience with the hotel is the resteraunt downstairs. A simple hamburger is $10 and that doesn't include fries or a drink. It didn't taste very good either. Also because of the huge windows that provide the beautiful view, everything in your room gets very dusty quick. But overall a great hotel for your money. You probably wouldn't find a better view in New York.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2013

Fun place to stay at! 10mins from manhattan. Great, friendly staff especially Renita and Alex. Great rooftop view as well. My only complaint would be the lounge, menu was not extensive and the food sucks. Other than that its a nice lil get away from home!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Jericho, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2013

We stayed at this hotel the weekend of Februray 15,2013. We had a room on the 3rd floor with an amazing view of the bridge! The room was vey clean and funky, the bed was comfortable, so were the pillows, and there was a window that could be opened which is nice for a room with out a balcony! The service was incredible, every person was ready and there to help with any request needed, Anna was great. The breakfast in the morning was delicious, great crepes!! We will definitely be back to stay at this hotel!!

Room Tip: This hotel is so close to Manhattan, its about a 5 min drive. We were on the 3rd floor great view!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 11, 2013 via mobile

My fiance and I stayed here back in October 2012. He wanted to splurge as we have never stayed in a fancy hotel before. At over $200 a night we thought this was about as fancy as we could go without breaking the bank. We were blown away by the decor, the room and the view, which were all amazing. However, we woke up in the middle of the night *freezing* and were told by staff that they were not allowed to turn the heat on but could give us extra blankets. Really?! I do understand it is state law but would it have been so much trouble to tell us when we booked the room so we could have come prepared or made other arrangements? I just feel that for such an upscale place (and upscale price!) with otherwise great service that this is a detail that certainly should not have been overlooked. I would recommend this hotel, but really only in the months when the heat can he turned on. The walls must be a little thin because it was 52 degrees in our room. Not exactly the comfortable stay we had envisioned.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clocoboogie
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 28, 2013 via mobile

The area surrounding the hotel is very seedy. No foot traffic, no restaurants within walking distance, very industrial.
Valet parking is almost 4 blocks away or you need to park on the street.

The lobby and check-in process was smooth. Upon walking off the elevator to my room, I felt a weird breeze because the one "wall" across from the rooms is a weird plastic "window" with a hole in it. Talk about cheap.. Not sure which idiot thought this up. But horrible idea

My room was small and clean. AC/heater didn't work very well. No premium movies just a few basic cable stations on the tele. And the shower was jus plain weird. There is NO shower curtain, not even a door for some privacy, jus a piece of flimsy glass that barely separates the toilet from the shower. So the shower water splashes all over the bathroom.

Also, you get charged for early checkout. I stay at a LOT of hotels and have never heard of this "rule". They charge $50, so lame.

Decided to try the restaurant downstairs, food took forever to prepare even though we were the only ones eating. Came out almost 20 mins later and tasted like it came from the school cafeteria.

This is a weird place, wouldn't recommend staying here

  • Stayed January 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Z New York Hotel

Address: 11-01 43rd Avenue, Long Island City, NY 11101
Location: United States > New York > Queens > Long Island City
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Luxury Hotel in Long Island City
#2 Family Hotel in Long Island City
#2 Business Hotel in Long Island City
#3 Romantic Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Z New York Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Z New York Hotel Long Island City

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