This hotel is only two years old. The beds are extremely comfortable. The rooms are small as is all rooms in NYC but big enough. We stayed on the 9th floor and the view was great. Shuttle service was very convenient and always on time - and free. The internet signal was spotty and mostly could not get a good signal in the room. But service was free. I read other reviews about the food being bad. I thought the food was good. The drink specials were also good. Price for food was very reasonable. All in all a very good hotel on the up and up.