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“Great value for money” 4 of 5 stars
Review of Hotel Vetiver

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Hotel Vetiver
2.5 of 5 Hotel   |   29-11 39th Ave, Long Island City, NY 11101   |  
Hotel amenities
Ranked #6 of 23 Hotels in Long Island City
Warsaw, Poland
1 review
1 helpful vote 1 helpful vote
“Great value for money”
4 of 5 stars Reviewed July 16, 2013

Very nice place to stay, just a stone's throw from Manhattan using subway. Good price with breakfast included and very helpfull staff. Good transport from the airport - both LaGuardia and JFK. I stronglu reccommend it!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2013

Hotel was very well located for the subway into manhattan 15-20 mins will get you where you need to be. Hotel itself was very clean and well kept, However having booked a balcony room we were given a room with no balcony with the proviso we could move 1 or 2 days later when one came available. We declined as we did not want this hassle. Then when we returned to the Uk the hotel had charged us another 1000+ dollars which was promptly refunded- Good Customer service, Overall hotel was excellent and I would recommend it, However we felt slightly let down we did nto get the room we requested.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanham, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2013

My Stay at the Vetiver was one of pleasure. The staff was cordial and always had answers to my questions. The area around the hotel may look unsafe but it isn't. Just a minute form the Metro station. Breakfast is nice, not to much selection, but nice, coffee was great though. Room was good the view from the balcony is awesome too. When i got in the bathroom handle was kind of broken, no biggie, i went out and when i came back they had fixed it! and i didnt even said anything at the front desk! I highly recommend the Vetiver and i would most definitely come back and stay with them.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

The hotel location is excellent, just 2 mins distance from subway..

Hotel rooms are clean and spacious.. The service is perfect..

Most important the staff is v cordial and friendly.

I had an issue with the agency through which I had booked the room, the manager at Vetiver personally took care of the issue with the agency and helped saved my money!

I would love to stay over again here, when in NY!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVetiver, Manager at Hotel Vetiver, responded to this review, July 15, 2013
Thank you for an excellent review!

We are sincerely grateful for time you have taken to give us some feedback about your experience. I am delighted that you found your room to be comfortable and spacious as well as conveniently located to the metro station.

I am also happy to hear that our team made it a matter of importance to make sure that your issues were resolved!

We look forward to having you again soon! Thank you again for your time.

Kind Regards,

Brittney Mosley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tromso, Norway
1 review
5 of 5 stars Reviewed July 9, 2013

I enjoyed my stay very much. The room was very nice with a splendid view and morning sun. The area around the hotel is not too pleasant but it is safe. Importantly, it only takes a few minutes to get to Manhattan. The station is a quick walk away. There are nice restaurants and cafes if you take the subway the other direction further into Astoria. The breakfast wasn't that good but the coffee was great. In sum an excellent experience. I'll be back.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVetiver, Manager at Hotel Vetiver, responded to this review, July 15, 2013
On behalf of the entire Hotel Vetiver staff, thank you for an excellent review!

We cannot express how truly delighted we are to see that you enjoyed our property! I am glad that you took notice of the view from your room. Our neighborhood is still being developed, it is by all means safe, however we are anticipating the arrival of new restaurants and shops on our street. I am glad that you also mentioned the stores just a few blocks further into Astoria, which boasts some cultural cuisine hot spots as well as some excellent free museums. I am also glad that you mentioned our complimentary continental breakfast. It is a favorite among our guests who want to grab a bite to eat conveniently before they get their day started.

I thank you again for sharing your experiences on TripAdvisor and we hope that you may come back again to visit us!

Kind Regards,

Brittney Mosley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

The location of the hotel is perfect. Easy access into the city and queens. Extremely clean and excellent decor. The services were out of this world. The guest services were super attentive and very knowledgeable of restaurants and venues to visit. If you're traveling to New York and need a great place to stay, i highly recommend Hotel Vetiver! Do not forget to visit the cafe - if you're in New York, you must have a New York bagel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVetiver, Manager at Hotel Vetiver, responded to this review, July 15, 2013
Thank for reviewing Hotel Vetiver on TripAdvisor,

I am pleased to know that you were able to take advantage of our convenient location just one block from the subway into Manhattan. I am also delighted to know that our front desk agents were able to give you some insight on restaurants and sight seeing. Many guests stay with us with the intentions of being conveniently located to the subways so they may explore the city with ease. I am glad that your were able to take advantage of some insider tips! I love the suggestion about being sure to pick up a New York bagel.

We look forward to having you here again.

Kind Regards,

Brittney Mosley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, Virginia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 5, 2013

The hotel is clean and in a great location close to a train station. The staff are very friendly and helpful. Breakfast was great - the bagels were fresh and the coffee was excellent. We will definitely be back!

Room Tip: We loved our room with a balcony - chairs on the balcony would have been terrific!
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Vetiver

Address: 29-11 39th Ave, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Long Island City
#3 Romantic Hotel in Long Island City
#5 Family Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Vetiver 2.5*
Official Description (provided by the hotel):
Hotel Vetiver is the newest addition to the luxury boutique hotels in Long Island City. We have elegantly styled guestrooms that were designed to welcome guests from around the world. Our spacious guest rooms have private balconies overlooking the Manhattan skyline, kitchenettes that include utensils and glasses for in room dining, spa-like bathrooms, large closet space for extended stay guests, and 24/7 concierge service that will handle all guest needs.With only steps away from Manhattan our location is convenient to many of the attractions of Manhattan, including the Empire State Building, Central Park, the United Nations, the Metropolitan Museum of Art and the Statue of Liberty, Times Square, Union Square, Byrant Park, Macy's Herald Square, Grand Central, Penn Station & Madison Square Garden and it is within a short drive of LaGuardia, JFK and Newark airports. We can arrange accommodation for meetings & events that can be held indoor or our patio outdoor.Hotel Vetiver welcomes all business and leisure travelers to enjoy the convenience and luxury a hotel should have. ... more   less 
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Also Known As:
Hotel Vetiver Long Island City, New York

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