We throughly enjoyed our stay at this hotel. The rooms are spacious and it's worth paying a little extra to have the Manhattan view. Breakfast is nice. We had a problem with our air conditioning and it was sorted within minutes. Every member of staff was very efficient, helpful and polite. It's a two minute walk from the subway station, a few stops away from the city. Excellent, frequent service. There's a 7/11 shop near the hotel and also a hairdresser/barber shop. The hotel is located in the middle of a council estate, but it's absolutely safe. I would stay at this hotel again!