Book this hotel earlier in May 2013 at Booking.com. The reviews on that site were mostly excellent and guest generally appeared to be pleased with their overall stay. So did I , with some exceptions of course.
1/ When I initially booked I requested a view above the 5th floor with a city view . paid for a king room and expected what I requested. Several calls were made prior to my arrival and I re-confirmed the request on every call. I was told that this should not be a problem , but depends on availability , which is understandable. Upon my arrival , a room was assigned on the 9th floor at the back of the hotel, what a view !! The car park of Best Western Plaza . I called front desk immediately and was told that the city view cost $20 more per night, my stay being 10 nights. This was never mention to me in any of my previous calls. The hotel was practically empty so obviously , availability was not an issue , how misleading as I was also exploring other options.
2/ Location - Felt like I was in the projects . The neighborhood appeared to be unsafe , especially at nights with poor lighting to get from the subway to the hotel and vis versa.
3/ Breakfast was better than most , as I stayed in Ramadas and Corona Hotel last year. The only problem was the indian man who practically stand overlooking the breakfast area . You can feel his eyes on you , literally. A bit unconfortable for a paying guest , even though you are made to feel breakfast is complimentary . Don't be fooled people , it's included in your overall charges.
I must be critically balanced by saying the overall stay was good. Housekeeping was exceptional. Staff was generally friendly and helpful. Room was clean with adequate supplies , comfortable bed. TV had poor reception but who is going to the big apple to stay indoors and watch TV , did not matter to me. Had fun , regardless. Will recommend to group travellers , not solo unless you have pepper spray or a weapon to defend yourself , just kidding , maybe .
Rooms above 6th floor , facing roadside.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.