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“Good location, close to trains for NYC,clean comfortable rooms” 4 of 5 stars
Review of BEST WESTERN Plaza Hotel

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BEST WESTERN Plaza Hotel
2.5 of 5 Hotel   |   3934 21st Street, Long Island City, NY 11101-6122   |  
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Ranked #14 of 23 Hotels in Long Island City
Laval, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good location, close to trains for NYC,clean comfortable rooms”
4 of 5 stars Reviewed July 18, 2014

Close to F train, clean rooms with couch , limited parking on site for a fee, good breakfast with lots of choice, lots of sirens but that's NYC. Not far from Manhattan. Clean bathrooms, nice looking building and rooms tastefully decorated.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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712 reviews from our community

Traveler rating
    123
    368
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
1 review
4 of 5 stars Reviewed July 17, 2014

The hoteil was good just for the car park no parking just for like 10 car too all hoteil put the hoteil neer too the metro , bus and tax
Very good locitin for family vist NY
The food good and the room nice just the vew from the room is not ny view it's good hotiel for good price

Stayed July 2014
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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014

By New York standards in the room is large. Very comfortable and very nice room. Stayed here for surgery at NYU hospital. Sultana did an excellent job of setting up and keeping a clean breakfast buffet, continental style. Breakfast included scrambled eggs and sausage danish, bagels, three different kinds of cereal, juice, coffee. Nothing fancy that feels the void if your hungry. There are a number of very small mom-and-pop businesses located very close by including a subway and Chinese and pizza type establishments. There's a little store that is a glorified 711 about 100 feet from the hotel entrance. Would happily stay here again if I needed to be in New York. Close to the subway and taxis are about $25 to Manhattan.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulaanbaatar, Mongolia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

Hotel is good but front desk guy is not friendly. Service is so so. Once we asked to put bathroom amenities in rooms before leaving the hotel in the morning but when we came back there was no amenities in bathrooms. Asked for reason why they did not put the amenities, front desk guy said that they were busy. Room is spacious but cleanliness is not so good. Breakfast is great. It is an average hotel.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 15, 2014 via mobile

Very Nice hotel. Clean, cheap and near important attractions. We had a good time . The beds were comfy and large. The workers were agreeable and ready to help the customers. Finally, we had a great view and the parking places were accessible easily.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kent, United Kingdom
1 review
3 of 5 stars Reviewed July 15, 2014

The room is clean, but the decor is dated, especially the carpets. The ensuite lacks space for toiletries. The location is very central although the area seem pretty run down, you are only a couple of blocks away from the nearest subway.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

I do not recommend this place if you can afford to stay somewhere else. After a 14 hour train ride I was ready for a room and a shower. We arrived at 9:45am (not the hotels fault, it's just the time I got to town) The first ting we saw when we walked in was a nasty entrance rug with hunks of gum stuck it. We where told very rudely that we came way too early and should not have come until 3:00 by one of the desk clerks. You can leave your bags in an unattended area in the lobby if you aren't afraid to lose them until 3:00 if you want to leave and come back. The lobby furniture that I spent my 5 hour wait on has electrical tape covering all the tears and smells like body odor. I was allowed to use the business center to check emails and such but it has a 15 minute time limit. The common restroom was untidy. They do require a 100 dollar cash deposit. The clerk asked me for 200 at first but she must have seen the pissed off come all over me and said "100 will do." They NEVER mentioned this when I made the reservation. The room was fairly clean upon check in. The mini fridge didn't work. It took 3 attempt to get them to bring another one. Only the little freezer section of it worked so it froze everything. I finally gave up on getting a working one and just filled the sink with ice. Use the stairs. The elevator is SUPER SLOW. At breakfast the pancakes where cold and the orange juice was hot. Obviously Best Western corporate people have not visited this place in a while. I posted pics of the taped up chairs for your viewing pleasure. I wonder if Best Western will change their logo to include the hunks of gum!

Room Tip: closest to ground. the elevator is super slow.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101-6122
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #14 of 23 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York

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