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“Nice hotel with breakfast and shuttle” 4 of 5 stars
Review of BEST WESTERN Plaza Hotel

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BEST WESTERN Plaza Hotel
2.5 of 5 Hotel   |   3934 21st Street, Long Island City, NY 11101-6122   |  
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Ranked #14 of 23 hotels in Long Island City
montreal
Top Contributor
91 reviews 91 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
“Nice hotel with breakfast and shuttle”
4 of 5 stars Reviewed January 29, 2014

Very nice staff and a nice breakfast room open till 9;30 am.Breakfast has apple + orange juice, toast, pancakes, hard boiled eggs, apples and oramges, oatmeal and a warm gravy.

It is close to the green line subway.

Around there you have the Queen Mary boat,-hotel on which I stayed the nigfht before - free to visit or take the tour. Also the boats to Catalina Island is a bus ride away.
The pool is locked for safety reasons but the front desk can give you access.
Parking is free.

Room Tip: For travellers with sleep iunsomnia due to noise, choose a room in the rear of the hotel where I was...
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  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Montreal, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 14, 2014

The worse hotel experience i have ever had. Never again would i step foot in that establishment. The location is terrible, not a nice neighbourhood , did not feel safe, hotel and area were loud and unpleasant. the room was not clean, plugs didn't work, bathroom left much to be desired. The two reasons I chose the hotel were 1- they wed site said 2 queen beds 2- free wifi.
There were no queen size beds and no wifi.
after asking front desk repeatedly, one excuse after another. Even after changing rooms to another floor, repacking to bring all to new room which they said would have wifi. Still no wifi. AND no one ever came to make up the room!!!! Just upauling !!!!

Room Tip: Go to another hotel
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  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

This hotel is just a block away from the subway station and ride to times square takes like 20 mins. Rooms are clean and the Front Desk employees Kumar and Salman were exceptional in giving out the directions about restaurants and sightseeing places. The only drawback was the breakfast area was too small and it gets crowded after 8:30 an the WiFi seemed to be pretty fair.

Room Tip: Room with the city view is amazing. Go for higher floor
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Top Contributor
250 reviews 250 reviews
119 hotel reviews
Reviews in 85 cities Reviews in 85 cities
248 helpful votes 248 helpful votes
3 of 5 stars Reviewed January 8, 2014

This is a budget hotel located in a Queens neighborhood of other budget and mid-priced lodgings across the bridge from Manhattan. And I found it neither better or worse than the others at which I have stayed in the past. Maybe this hotel has a bigger lobby than the others and on-site security is more visible, but the rooms are basic as are the in-room amenities. I did have a small fridge, coffee maker, and safe in my room. And there was a breakfast bar on the mezzanine which crowded near the closing hour of 9:30. But the Wi-Fi was poor and someone must have monkeyed with the business center computers because the search engines were set for Italy. When I checked it, it took quite a while to get an extra blanket (8 hours). Also, the fridge was not plugged in and I had to move the dresser to get to the wall sockets. One day my room wasn't cleaned until 5PM (I had to ask). Neither the front desk personnel nor the housekeepers seemed to care much. I did not have a vehicle but, if you do, there is some parking and you can drive a short distance to the shops and restaurants in Sunnyside and Astoria. Otherwise, shopping by the hotel is a very bleak and surreal experience. But there is a 24 hour convenience store on the corner and 24/7 police security cameras will photograph you coming and going to the nearby subway.

Room Tip: Upper floors facing west might have a view of the Empire State.
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Stayed December 2013, traveled solo
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Kansas City, United States
1 review
4 of 5 stars Reviewed January 2, 2014

Very good location in close proximity to manhattan. Subway stop is just one block away. Rooms are clean. Friendly staff. Breakfast is average and needs bigger sitting area. No problem if you can just take it to your room.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Milan, Italy
1 review
4 of 5 stars Reviewed December 30, 2013

BW Plaza Hotel is a good compromise for visiting NY on a resonable budget. Close to the F line that takes you to Manhattan in a few minutes, clean, comfortable. Has free (working!) wi-fi in the rooms that have plenty of space and are equipped with good furnitures overall.
On the grey side we can only comment about breakfast, that could help for a larger lounge and a maybe a wider choice of food and drinks; service lounge personnel was very helpful and friendly though, which made it more than acceptable overall.

Room Tip: Some rooms are rated to have a view on Manhattan and are a little more expensive but considering dis...
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krommenie
Top Contributor
108 reviews 108 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 27, 2013

We slept 2 nights in the hotel. Very good to reacg from jfk airport. Only 30 minutes with the cab and around 45 dollar. Prices in the hotel were good. Rooms not that big, but our view from room 1007 was priceless. Downtown manhattan was great to see. Breakfast very simple, but way to small for all guest. The elevators were very slow and just 2 for the whole building is not enough. Beds were really good, aswell as the bathroom and it was very clean. Not noisy at all. Subway is only a 5 minute walk to take line F. Within 10 minutes you are everywhere. Wifi s really good and fast, even on the rooms.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101-6122
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #14 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York

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