So I stayed at this hotel for a short trip to NYC to get a visa for travel. Things went weird from the get go. Not enough people working the front desk, had to wait in line to check in and once that was finally taken care of the girl at the front desk had given me the keys to a room someone else was already staying in (the key worked, it was very awkward...) There was no bell boy so you have to take your bags up yourself on the cart (which normally I wouldn't have minded if I hadn't brought so much for my travels) and the cart is hard to maneuver. After getting settled everything went ok, the staff was really friendly and helpful but the maids never actually cleaned my room (it was only a 2 night stay so no big deal). They came in once and made the bed. Nothing else was done after that. There is a laundry bag in the closet, but the maids never took the laundry, I was told that there is a laundromat two blocks away. Makes the laundry bag misleading. The breakfast was fine, but the space could get really crowded really quickly. Breakfast is free, but my suggestion is you get there before 8am. The rooms are nice, dark but nice. The bed is comfortable and they have a mini fridge for you and a thermostat you can control (which is nice in the fall and winter). Overall my stay here was awkwardly pleasant.
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- BEST WESTERN Plaza Hotel Long Island City, New York
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