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“Visit to New York” 4 of 5 stars
Review of BEST WESTERN Plaza Hotel

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BEST WESTERN Plaza Hotel
2.5 of 5 Hotel   |   3934 21st Street, Long Island City, NY 11101-6122   |  
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Ranked #14 of 24 Hotels in Long Island City
New York
1 review
1 helpful vote 1 helpful vote
“Visit to New York”
4 of 5 stars Reviewed May 5, 2013

A fine hotel to visit New-York Manhattan. Metro station at walking distance with direct line to e.g. Rockefeller center. Breakfast room pretty small compared to number of guests. Rooms were clean and fine.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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lincoln
Top Contributor
52 reviews 52 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed May 5, 2013

Stayed 4 nights. The Hotel is in a scruffy area of Long Island City but is very close to the subway on line F so only a few minutes from Central Manhattan. We chose it for that reason and because it offered a significant price advantage over hotels in Manhattan, presumably because of the area.
The room was a good size with a nice en-suite bathroom. There was a large double bed and a nice desk with office chair at which to work. All was neat and clean except for the carpet which, although not worn, needed the attention of a high suction vacuum cleaner and a professional carpet shampoo. There was complimentary Wi Fi in the room which worked most of the time, although slow; some of the time it stopped.
There was a complimentary breakfast but the lounge provided was too small for the hotel and there was inadequate seating at the peak time. There was no reason you could not take you coffee and food back to your room.
My contact with the staff was courteous and helpful.
Conclusion: would stay again for proximity to subway and price.

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2013

Due to an unbeatable offer, it took our flight but then in the "city that never sleeps".
Since our prices of hotels in Manhattan appeared abundant high, we chose this hotel on Long Iceland.
200 m walk to the nearest metro station and 4 stops you in the middle of 5th Avenue!
Rooms were clean and friendly, though not huge.
A good choice if you prefer not 5-star luxury or the noise of Manhattan, but his money would prefer to use for exploring the big city.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 28, 2013

Nice hotel, very god breakfast, very god rooms, but the internet var only available in the lobby, not in the roms ón 5. And 7. Flor, and a lot of people need the internet all the time. The parking is not god. There was no room in the hotels parking, and ón the Streets, you had to move the var every Day. This is not, what it seems like, When you book This hotel.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 20, 2013

The trip was extremely important to me as my fiancee is coming to meet me after a lengthy separation (we temporary work in separate hemisphere). I booked through PP and was told a King room with City View and was initially very satisfied -- she was flying from New Zealand and I want her to sleep tight and have a wonderful view in the morning. The price was great for this location -- $100 + tax, only 20min subway to downtown, and subway station is 3min walk.

However during check-in the staff told me someone got the reservation wrong, and the only thing left is a double room at 5th floor facing towards the street with a blight view!!! I am not blaming him as he had tried to be as helpful as he can but there was nothing he could do if everything was book out. I know they probably don't have to give reimbursement (I am just too occupied to investigate if they should) but overall it is a huge disappointment to me.

Double bed is really a bit small for two people (well no one want to sleep in separate beds in such situation!!!). It was facing the street so during the night the traffic can be heard. The alarm clock was not working properly and kept making noises (imagine you have to try to figure out what was wrong at 3am in dark!!), the sink was a bit stuck. On the other side, the room was small but clean (no bed bug found), and there is a lovely table and chair in the room. Morning breakfast is crowd but the food is good.

Overall, if not under such situation, I would say it is a good place to stay -- great location, low price possible, decent room, staff is ok, but unfortunately this time for me it is was a real disappointment for me.

Room Tip: Stay away from the rooms that face the street!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101-6122
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #14 of 24 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York

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