This was our first stay in NYC, and the hotel was great for the price. The continental breakfast was pretty basic (donuts, toast, bagels, cereal, apples/bananas, yogurt, and pancakes & scrambled eggs). The coffee was awful however. But it was nice to have breakfast included in the price of the room. The rooms were small, but adequate for the stay. The beds were comfortable though. I really liked that the subway was just 1 1/2 blocks away from the hotel, with easy access throughout new york and manhattan.
I did feel that the staff rushed the guests, especially at breakfast. I mean, breakfast was served from 6-10am, and at 9:45am, the staff were already putting things away and turning off the television in the dining room. And they wouldn't replenish many of the food items if they ran out after 9:15-9:30am. So if you expect breakfast, then you better get down to the dining room early or you won't have much of a selection to choose from.
The noise in the room was excessive however. The outside noise sounded as if the windows were open. It was always cold, and we had to have the heat set at 85 degrees to keep it comfortable.
On the day we were supposed to check out, the desk kept calling to our room to find out when we were leaving. Now, check out was at noon, and they were calling before 11am to ask. I again, felt that they were rushing us out. In our hurry to check out of the hotel, I did forget my camera charger in the room. I called the hotel directly within an hour of checking out, and the front desk personel brushed me off. I did not find that the staff were very accomodating to the guests at this particular property.
However, I did enjoy the trip to NYC, and for the price, I would probably pick this hotel again for convenience.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more less
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- Also Known As:
- BEST WESTERN Plaza Hotel Long Island City, New York