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“Good price, clean hotel” 3 of 5 stars
Review of BEST WESTERN Plaza Hotel

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BEST WESTERN Plaza Hotel
2.5 of 5 Hotel   |   3934 21st Street, Long Island City, NY 11101-6122   |  
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Ranked #13 of 25 Hotels in Long Island City
North East, Maryland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Good price, clean hotel”
3 of 5 stars Reviewed December 27, 2012

We were at this hotel from 12/6/12-12/8/12 to celebrate my daughter and her friend's 16th birthday. The price of the hotel was great. (Remember you are in New York.) The staff was friendly and the hotel was clean. There is a limited amount of free parking. Breakfast was included and wasn't the greatest but was sufficient. The rooms were a little cramped for 4 people but worked out fine. The subway was less then a block away; from the hotel entrance to Rockafeller Center it took about 20 minutes by the subway which was awesome. (No driving and parking which was great.) We felt safe the entire time.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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771 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2012

The hotel gives you fair warning on its website that its free parking is limited. However, priceline, hotels.com and other 3rd party providers just list this hotel as having free parking. There is on-street parking, but the area is a bit sketchy. My advise is to get to the hotel early for the free parking. If you miss out, as I did for one night, you may feel uncomfortable about the area or street cleaning that may happen the next morning (which the hotel warns you in writing at the desk). Another plus, was that they let me keep my car there until 7pm or so the day we checked out so we could continute to explore the city.

Rooms are small, but the beds are comfortable and furniture and TV are updated. The websites state there is free continental breakfast, which I always assume is very basic (like no eggs or other items that need cooking). This hotel provides scrambled eggs, pancakes along with yogurt, cereal, begals, toast, donuts, etc.

The hotel is a 2 minute walk to the Metro. As with the parking, the area can be sketchy, so if you are from a small town or not used to big city living (where there can be bad areas), this may be of some concern to you. We paid about $100/night with free parking. I really was just looking for a deal close to the city to take trips to Manhattan (about 15mins subway ride) for sight seeing with my family (2 girls, 8 and 12). In all, with the cost, free parking, free internet and free breakfast. An incredible deal after taking all of the above into account.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
1 review
2 of 5 stars Reviewed December 25, 2012

Not al is about budget; you have to be safe.
If you want to choose a hotel, please skip this one. It is located in a very bad area; it very dangerous at night. The rooms are very small, clean.
Being a tourist in NYC you want to be in a safe area and this hotel is not truthful about location.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness

Review collected in partnership with Best Western

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Mission Viejo, California
1 review
2 of 5 stars Reviewed December 25, 2012

LIMITED free parking -- after 4 or 5pm don't expect to get any and you have to hunt for parking on the shady streets.
Hotel was ok/clean. Extended stay by 1 night but received frantic calls during my business meeting the next day wondering why my stuff was still in my room. I guess the evening front desk failed majorly in that department even though he had told me I was all set, and he was really not helpful at all with any of the other inquiries I had.
Only 1 username/password for the wireless Internet for the entire hotel means you may be prevented from logging in once too many people are using their Internet devices. I couldn't log in until 1am and unfortunately I had actual business work to do, not just for fun. 1 of the 3 computers in the business center was broken and the other 2 were occupied. The Howard Johnson people next door have a separate wireless for each floor (as was picked up on by my laptop searching for wireless networks), so maybe take a hint from them.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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New York
1 review
4 of 5 stars Reviewed December 22, 2012

the room was clean and very nice, the bed really comfortable, we were able to see the empire state building out of our window. but the room could be a little bigger. the hotel is a couple of meters away from the metro and within 2 stops you are in manhattan. the service as well as the roomservice was friendly and tried answering every question

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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Toronto, Canada
Top Contributor
97 reviews 97 reviews
59 hotel reviews
Reviews in 25 cities Reviews in 25 cities
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed December 17, 2012

If you can snag a great deal like I did for only $80 per night , then one should not complain BUT you will see from my assessment. The hotel is conveniently located 4 stops to Rockefeller center and Manhattan and the F train is less than 2 blocks to the hotel. You cant get more convenient than this. Area leaves a little to be desired but be a traveller and not a tourist, NYC is safe just excercise caution in any great big city. There is a 99cent store, storage, public housing, liquor store close by - go figure Now the BUT:
I dont think this hotel is new as they claim, maybe was an old conversion building. The king bed was big & soft - hurt my back and they charge $1 to store your bag in an open area. So, imagine this a hotel charge you to store your bag and its not even in a locked room- THAT is scarier than the area Security starts to patrol around 9pm and that is creepy. Customer service by some staff leaves a lot to be desired and skip breakfast if you can. Oh! You wont find a starbucks anywhere close by, jump on the train and head into Manhattan. Can someone make it clearer how to use the shower and remove the silly picture instructions from the tub ? The Room is DARK! All the lights you turn on do not give you enough light. Would I stay there again ? YES! only on a good deal and oh! The Indian place next door is good & cheap and A rated for food restaurant in NY.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Salt Lake City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2012

If you've stayed in the city, you know that a reasonably priced room is going to be tiny. These are regular size hotel rooms. We really wanted to stay in Manhatten, but Best Western Plaza was half the price of the best deal we could find there. It is a short walk to the F train, which takes you right to Rockefeller and Radio city. The free breakfast is very simple, but still saved us the cost of one more meal each day. The beds were comfortable, the room was clean, but the bathroom smelled like stale urine. The staff at the desk were friendly. The breakfast guy was kind of grumpy and abrupt, but that seems to be typical in New York.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101-6122
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #13 of 25 Hotels in Long Island City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York

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