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“nice hotel” 4 of 5 stars
Review of Country Inn & Suites NYC in Queens

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Country Inn & Suites NYC in Queens
2.5 of 5 Hotel   |   40-34 Crescent Street, Long Island City, NY 11101   |  
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Ranked #16 of 24 Hotels in Long Island City
Malvern
2 reviews
Reviews in 2 cities Reviews in 2 cities
“nice hotel”
4 of 5 stars Reviewed August 5, 2014

We stayed here 4 nights. The hotel is well situated, metro station at 5 min, and only 6 stops from Times Square. Complimentary breakfast was ok. Very friendly staff at reception. We had a king bed room for 3 people (1 adult and 2 children) but this is too small. I thought there would be a pull out sofa for the 3rd person, but this was not so. If more than 2 people, try to book twin bed room, although the reservation systems gives a king bed room. Hotel is great alternative for the expensive Manhattan hotels!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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877 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

This hotel is very convenient to the subway system and for the price $160/night, this was an excellent value. Our family of 5 got one of the 2 room suites for a week long stay. We opened the sleeper couch, got an extra cot from the hotel and we also brought an extra air mattress so the 3 kids (14,12,12) each had their own bed. It was a little crowded, but other than sleeping we didn't spend too much time in the room. Check in was very good. We got in fairly early (11:45 AM) and were checked right in. Requested a room on a higher floor and got one one the 8th floor. The street noise was still a little bothersome as all the suite rooms are on that side of the hotel. Also the view from the suite rooms isn't anything to write home about. The continental breakfast wasn't great, but was very busy and free. The best part about this hotel was that it is less than 1/2 mile to 3 different subway stations that provide access to the (7,N,Q,F,E,M,R) lines. To get from the hotel to almost anywhere in Manhattan is less than 1/2 hour, 15 minutes to Times Square. I felt safe walking with my family to/from the stations. We even came back around midnight a couple of times. My main complaint was that the internet was almost unusable early in the morning during heavy usage. Luckily I can use my phone as a hotspot, so I was able to switch to this when I had to. But without this planning our days/getting show tickets might have been difficult. If you're looking for a 5 star hotel, stay somewhere else, but if you just need an affordable place to sleep and be your convenient base of operations for your stay in NY, then I highly recommend Country Inn and Suites in Queens.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fargo, North Dakota
Top Contributor
128 reviews 128 reviews
26 hotel reviews
Reviews in 49 cities Reviews in 49 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed August 4, 2014

This property does not represent the Country Inn & Suites name well at all. No parking. Front desk staff was nice but not overly helpful or friendly. Front and lobby and hallways were okay, but our room was VERY dirty! Carpet had multiple stains and looked like it had not been steam-cleaned for a very long time. We had to wear our shoes in the room otherwise the soles of our feet turned black. The window had "something" dripping down it in multiple places so no way it had been cleaned recently either. The breakfast sounded good at check-in but most times we went down all that was left was bagels & bread and the place was a mess, no place to sit to eat. Only two elevators which are shared with housekeepers and only one luggage rack for six floors so had to carry all our stuff multiple trips as it was rarely available. Our room faced the taxicab lot so couldn't sleep in since they beep constantly starting at 5 a.m. Where we are from $160 buys a very nice motel room so we were surprised! But since New York tried to understand that this was a cheap room compared to most, so maybe that is all we should expect. I had checked Trip Advisor after booking and it had 4 stars, no way! I say 2, very disappointing stay here couldn't wait to leave.

Room Tip: You don't want one in basement we heard another traveler complaining, and also not near the taxi...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Country Inn & Suites NYC in Queens, responded to this review, August 7, 2014
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
5 of 5 stars Reviewed August 4, 2014

Very clean, comfortable and reasonably priced hotel in a great location for the money. Subway less than 10 mins walk with direct line to Manhattan, again between 10/15 minutes away. Very safe area. Breakfast is included but not worth stopping for.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed here 2 nights for the start of our USA trip. Our room was in the basement, which sounds ominous but was no problem. We had a twin bedded room, and beds were lovely and comfortable. Room was a good size along with the bathroom. Breakfast was good, and although the breakfast room is fairly small (we have had a lot smaller in similar sized hotels), we personally had no trouble finding a table on both mornings, and breakfast was more than we had expected so we were very happy.

Would happily return again on our next visit to New York.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
5 of 5 stars Reviewed August 1, 2014

This place was nice enjoyed it. When I entered I was greeted and offered complimentary cookies.The room was clean fresh scent and I just felt at home. The staff was friendly and welcoming. I would love to come back again.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2014

Hotels are expensive in Manhattan, but this one had great price compared to others. This hotel is in Long Island City/Queens, 1,5 blocks away from Queensboro Plaza subway station (above street level) and 5 blocks from Queens Plaza (below street level). Breakfast was regular. Internet worked fine. Rooms are small.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites NYC in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #16 of 24 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites NYC in Queens 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites NYC In Queens Long Island City, New York

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