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“Excellent location!” 5 of 5 stars
Review of Country Inn & Suites NYC in Queens

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Country Inn & Suites NYC in Queens
2.5 of 5 Hotel   |   40-34 Crescent Street, Long Island City, NY 11101   |  
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Ranked #16 of 23 hotels in Long Island City
Budapest, Hungary
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Excellent location!”
5 of 5 stars Reviewed May 1, 2013

We choosed this hotel based on other reviews at Tripadvisor.
The room was great, clean. First night we got a room on the 1st floor. The view was a brick wall but anything else was super. The bed was comfortable, there was a tea-coffee maker, flat screen tv and high speed wi-fi, microwawe, fridge.The only missing item is the in room safe. The only possibility to put your valuables in a safe is at the reception but it is upon availability. (was no available safe when we arrived) The breakfast : enugh to survive but it was not my cup of tea. There was an american coffe from a machine, cereals, bananas, some donuts, bread and the only thing what I liked : the waffle :-) There was also some fried eggs ans some kind of meat balls. That's all. The fruit juice was poor quality it has a kind of "synthetic" feeling.
The price of the room was appr. 60% less than in Manhattan so I accepted the little defects.
The location : excellent! In 2 min to walk there was a metro / train station. From there you can reach all district of Manhattan very easily. Next to the hotel is a gas station with a small shop. you can buy here almost everything. Sandwiches, snacks, fruit, water and chilled beer to.
In every floor there is an ice machine if you need it. Wifi : sometimes work sometimes not but the problem was with our device. (ipad) When it works it was high speed.
We left the hotel for 1 night and we wanted to left our luggage there. By e-mail it was confirmed from Carlson but the receptionist lady first said that it is not possible. When we showed her the confirmation e-mail his boss or colleague said that it is Ok, but only at our own responsibility. (that was fine) So if you have a special request, don't forget to have the confirmation with you) When we come back, we had a room with a view to the city. It was located at the 5th floor. Actually nothing special, I was not impressed. There was a new building wich covered a large part of the view. Maybe in a higher floor or a different location you will have a better view.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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808 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Aylesbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 11, 2013

Took my partner to New York for her 30th birthday.
Hotel was great during our stay in New York. View of Manhattan and Queensboro bridge was lovely looking at everyday. The hotel is in a fantastic location, 2 minutes walk to Queensboro Plaza subway station which takes you to Times Square in 5 stops and Fifth Avenue/Central Park in 2.
The hotel room was clean, spacious and well equipped, couldn't ask for more within the price. Staff were very helpful and would definitely recommend to anyone wanting a hotel within a lovely area without paying Manhattan prices.
Absolutely brilliant hotel and would stay there again when visiting New York again.

Room Tip: Dunkin Donuts round the corner for additional breakfast ideas, next to subway.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2013

My girlfriend and I stayed here for 4 nights in April 2013. Overall I'd say that the hotel is good value considering its proximity to Manhattan and all major attractions. You can take the tube from Queensborough Plaza to Manhattan which takes approximately 10 minutes.

We found that the rooms were clean, the complimentary breakfast was ok (not a lot of choice but enough to get you going in the morning including bananas, coffee, a selection of fruit juice, waffles, cereal, bagels etc) and the staff were helpful (based on the fact that our shower was broken on check in and it took 5 minutes for them to fix it and they booked us a taxi to EWR airport on our way back).

I would recommend locking anything valuable in your suitcase before leaving the room each day. Usually we are very careful by doing this every day. On the one occasion that we did not, a pair of trainers that we had bought for a relative at home were stolen from our hotel room. We began to question whether we had brought them back to our room at all but on retracing our footsteps were absolutely certain that we had. We asked reception if they had seen anything but to no avail. On consideration of the situation and weighing up the cost of the trainers vs the antagonism of accusing the hotel of theft on our final night, we decided that we would forego the $50 price tag on this occasion. This was very frustrating and as a guest, you should not have to fear for the security of your personal belongings. This just goes to show how careful you have to be when travelling and why you should secure everything as best as you can (ie locked suitcase)!

I have read other reviews on here which reinforce a history of theft at this hotel. It was very annoying that this incident marred an otherwise fantastic trip to the US. Please secure your belongings to avoid such a situation in future!!!!!

As said, other than the above, the hotel is good value for money and the room was very comfortable. I would recommend staying here, just bring a padlock with you! If not for the theft, I would have given this a 'very good' rating.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 7, 2013

The Breakfast dining room is very dirty. I assume if they can't keep the dining room clean, the kitchen is probably worse. I don't eat breakfast here even though it's free.

The first room they put me in was in the basement with a high window facing the front sidewalk. People on the sidewalk can look right down into the room. The carpet is heavily stained.

I tried to check out early and go to do a different hotel but they wouldn't let me out without charging me for the entire reservation. Even though they were booked solid and had no other rooms available.

After several days someone finally checked out and they moved me to a better room. The carpet has cigarette burns and the furniture is stained, but it's luxurious compared to the basement.

Location is very convenient to 7 train and a safe walk. It's also a quiet neighborhood for NYC.

Room Tip: If they hand you a room key in the 120's hand it back because it's in the basement.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites NYC in Queens, responded to this review, April 11, 2013
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indian Trail, NC
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2013

I recently stayed at this hotel over the Easter weekend. The room was very nice and clean. The front desk employees were very nice and helpful. This hotel is only about a block and a half from the Queensboro Plaza subway stop-they will tell you there is another stop but it is further away. The breakfast was wonderful as well. Parking was just past the hotel but a good deal for the area. The hotel was great for the price. Neighborhood looks a little questionable but we had no problems as a group even at midnight. I would recommend this hotel for anyone. The only thing I would say is get a room away from the elevator because it is loud.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2013

ive been so impressed by the hotel management. the staffs are really friendly and courteous, the location is very convenient if you travel to midtown of manhattan. i highly recommend the hotel. they offer very good breakfast with your deal.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2013

We were there just for the weekend. We got the "I Love NYC" Suite, came with a king sized bed and a whirlpool. I was impressed to find the room very clean and the staff very helpful. The parking situation was a bit stressful, but we luckily found street parking. The neighborhood from the outside looks a bit dirty and grimmy, but I in no way felt unsafe. The gas station next store was awesome, had anything you could want. I would defiantly recommend this hotel and go back.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites NYC in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #16 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites NYC in Queens 2.5*
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites NYC In Queens Long Island City, New York

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