We stayed here for one week between Christmas and New Year's Day, due to convenient location and affordable price for our family. The reservation was booked many months in advance, with a request of a rollaway for our family of five. Called front desk several times leading up to our trip to confirm rollaway request. I do not believe that this hotel owns a rollaway. When I called to confirm the morning of our arrival, the hotel front desk person announced there was no room for a rollaway in a 2 double bed room. I called to complain to Expedia, since I had booked this with their service and since it was too late to book anywhere else. Expedia called the hotel to ask them about this issue and the hotel agreed to provide a rollaway, based on availability. Well, there never was a rollaway available for the entire length of our one week stay.I believe they agree to the rollaway just to get you to book your reservation, then you get the surprise when you arrive.
Furthermore, and worse, my daughter's purse containing over $150 dollars of cosmetics was stolen from her suitcase on our day of check-out. We had stored our suitcases in another family member's room, since we did not like the idea of the suitcases being held out in the open lobby. During the several hours we were gone that morning, someone opened the suitcase and saw a purse on top, probably expecting to find money and/or charge cards. We discovered the missing item before our taxi came for the airport. The staff seemed unconcerned and stated that "their houskeeping staff does not steal items". They were unwilling to compensate us for the stolen items. I called the parent company, but because this is a franchise owned hotel, they said we must deal directly with this particular hotel. I have called since to see if the item has turned up, and of course it has not. Very disappointing !
Oh - and I see many accounts of hair on the towels (we had found this to be true as well). This is probably because I observed the houskeeping staff throwing the "clean" towels for the rooms on the hallway floor before replenishing them in the rooms. The only thing this property has going for it is its proximity to the subway to Manhattan. (thus the rating of 2)

3 minutes away from Subway.
1 station away from Manhattan.
Big rooms
Cheap for New York.
Free wifi.
Personel could be more smiley.
Breakfast plates are plastic!
But i would definately stay there again.

We stayed here for 6 nights. It is 2 blocks from the #7 subway in Queens, so you are 5 minutes and 1 subway stop from Manhattan. It is really convenient location.

The only downside was there are no real restaurants nearby. it is in an industrial area near the East River, so just a few small shops are around.

But the rooms are very clean, great breakfast, and friendly staff. The bed was also very comfortable. The pillows were a little small, but comfortable. It is a very good place for families.

We plan to come back here in 1 week for 1 night again. Very good place.

This hotel worths no more than 3 stars ( 1 being added for location). Otherwise it's a shame that it's part of Radisson family. It has the worst stuff i have met during my stays ( and i am a weekly traveller in hotels). They are handling customers as if you bother them and when some piece of garment was missing from the room the hotel manager replied to me very rude "we don't take things from room". So not only that Radisson chain has lost me as a customer but it's the first time in years of travel when i am missing something from room and the staff is answering my complain in a very rude way.
Breakfast room smells awful and is dirty and is offering just few things to fill-up the stomach + a very low quality coffee. Luckily few meters out and you can have a decent breakfast.
Towels in bathroom have hair leftovers (which didn't belong to me or my boyfriend) and i saw this issue being raised in other posts. So i guess it's "custom" of the hotel.
It's close to the Queensboro and Queens Plaza train stations which makes it a good choice for connecting to Manhattan.