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All 21 Long Island City hotels

Country Inn & Suites NYC in Queens: Traveler Reviews

2.5 of 5
40-34 Crescent Street, Long Island City, NY 11101
Hotel amenities
Country Inn & Suites NYC in Queens
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758 reviews from our community

Traveler rating
    207
    369
    103
    39
    40
See reviews for
Families
140
 
Couples
262
 
Solo
57
 
Business
32
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lohmar, Germany
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Room was untidy and not cleaned at all”
1 of 5 stars Reviewed December 11, 2012 via mobile

After checkin our room was not properly cleaned, used news paper on the sofa and on the desk, half empty coffee mug next to the TV. Trash still in all containers and left over food in the fridge. Bathroom not cleaned at all, everywhere visible creasy spots, used soap, shampoo and conditioner around the bathtube. Fresh towels were available.
Front desk not really helpful to change the situation! Room service was sent to our room, but she could not understand english at all and cleaned just the trash bins.
When we returned around 7pm the bathroom was still in a mess! And again the front desk only offered another room service at 9 pm, since nobody was available before that. Not attempt to offer us another room. We turned down the 9pm room service since we were too tired after a 9 hours flight.
This morning we approached the front desk again and pointed out that the bathroom has to be properly cleaned and all the used soap/shampoo from the previous guest.
But tonight we see the bathroom in the same mess! Except fresh towels nothing has changed! Again a complain at the front desk led to the answer that the next room service will be available after 9 pm!
Very disappointed service and quality from the Carlson Group I never experienced before in any other hotel and I do travel a lot.

Stayed December 2012, traveled with friends
Was this review helpful? Yes 2
Ask Andreas W about Country Inn & Suites NYC in Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Specialist, Online Customer Care at Country Inn & Suites NYC in Queens, responded to this review
December 17, 2012
We are sorry that you did not enjoy your stay at the hotel. Your comments are something we take seriously and I can assure you that such an experience is not what we would like to hear.

Your comments will be shared with management to make them aware of the problems you have experienced, so that we can make the necessary improvements, and hopefully in the future, meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Value for money”
4 of 5 stars Reviewed December 9, 2012

Good location, just one block from Queensboro Plaza. Nice room, but they should have a better clean service. Good breakfast, but there is no enough space for everyone and sometimes there is a line. NO parking area, but it's possible to find payed parking near. Free coffee and cookies during all day.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask rbs_ruben about Country Inn & Suites NYC in Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Only a good deal for VERY budget friendly travelers”
3 of 5 stars Reviewed December 5, 2012

First let me mention the closest metro stop is Queensboro Plaza!! We didn't realize this until the last day, all the while we had taken the Queensbridge exit (.4 miles away) or the Queens Plaza exit (.5 miles away) So mental note to you guys it is the Q or N train you want to take!

The neighboorhood is dark and dreary, it's not a place I would feel comfortable walking alone at night. There is a little gas station next door open 24 hours, so that's good for snacks or water.
The breakfast is decent, bagels, cereal, juice, and make your own waffle station. When leaving your bags, they dont check them in for you. There is a little area next to the check in desk where they let you place them. That was scary anyone could walk in and grab a bag and walk out. Overall would I stay here again? probably not. We got a great deal during an expensive time in New York so it worked out for us. Average hotels in the ciy were $300+, here we paid $140, so big savings that were worth the hassel. So it is up to you to decide what you value more.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Janie0609 about Country Inn & Suites NYC in Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
“Fine”
4 of 5 stars Reviewed November 30, 2012 via mobile

I live in NJ and work in NYC. I was having a medical procedure which required me to be at 64th and 3rd by 615 am. In conjunction with the early start time and pre-op stuff required the night before, staying at home wouldn't work. I found a rate of $127 plus tax, which was the cheapest of the LIC hotels usually recommended and at least a hundred cheaper than any hotel near the facility.

I took the train from 63rd and third one stop to Queensborough Plaza. I hopstoped it but walked out the wrong side. A traffic officer pointed me in the right direction and my phone took me the rest of my way.

Check in was quick. I was told about the free breakfast and gym, neither of which I could use. There was also some cookie under glass at the counter- tough to walk away, but I must.

Given room 311. Near elevator but not loud. My night consisted of watching decent flat screen tv. The blind sufficiently kept out the street light out and I had no street noise issue. I heard a little hall noise but it wasnt horrible. King bed was comfy enough, as were pillows. There was a frig in room as well as little coffee maker.

Only "issue" - bathroom smelled a Little like smoke - not sure if from prior visitor or vent - annoying but not unbearable.

Next morning, at 6 am, grabbed cab right out front, was at location in ten minutes.

Hotel was fine for my purposes .

Stayed November 2012, traveled solo
Was this review helpful? Yes 4
Ask stuckinnj about Country Inn & Suites NYC in Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabethtown, New York
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
“We took chance, tried it out and would do it again....”
4 of 5 stars Reviewed November 25, 2012

We were looking for a hotel to stay at while we attended the Macy's parade. We didn't want to pay Manhattan prices but wanted to be close. I read all the reviews and decided on this property because of the rating on here, price and close proximity to the subway station. Our room was nice and a decent size. The property is showing some age but the room was clean and the view of the city was good. The breakfast was decent and the staff was average friendly which is par for the course in NYC. There is a parking lot real close and cost is $15 for 24 hours. There is a c-store right next door and their prices are better than what we would expect in upstate NY, where we live.

We discussed it on the way home and decided that we were stay here again!

Room Tip: Get a city view room.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask AdirondackGypsy about Country Inn & Suites NYC in Queens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Country Inn & Suites NYC in Queens

Also Known As:
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel
Country Inn & Suites NYC In Queens Long Island City, New York
Address: 40-34 Crescent Street, Long Island City, NY 11101
Region: United States > New York > Long Island City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Long Island City
Price Range: $$
Hotel Class:2.5 star (2.5*)
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