I booked 2 hotel rooms; one for 2 nights for myself & my husband & 1 for one night for my son & his wife. When my son checked out, the deskclerk told him that the room he was in was booked for 2 nights & he told the deskclerk that his parents were booked for 2 nights, not him. Then I received a phone message that they were removing our luggage from our room by 3pm because they needed the room. When we returned to the hotel, all of our luggage had been packed up & removed. We were not happy. Fortunately, they let us move everythihng into the room my son had checked out of! If they had written on the room key which room was booked for 1 night & which room was booked for 2 nights, this would have been averted. Not good Customer Service or Communication. Otherwise, we enjoyed our stay.
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- Also Known As:
- Ramada Long Island City Hotel Long Island City
- Ramada Long Island City New York