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“clean hotel, 10 minutes by subway from the centre” 3 of 5 stars
Review of Ramada Long Island City

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Ramada Long Island City
2.0 of 5 Hotel   |   38-30 Crescent St, Long Island City, NY 11101   |  
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Ranked #18 of 24 Hotels in Long Island City
Prague, Czech Republic
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“clean hotel, 10 minutes by subway from the centre”
3 of 5 stars Reviewed August 29, 2013

The hotel room was very nice and cleaned. During the breakfast was sometimes hard to find a free table but if you go before 8:30am you will be fine. Strange to eat from plastic plates but food was nice (toast bread, bagels, eggs, sausage, cornflakes, froot loops, donuts ... )

The location is little scary during the evening, but which one is not in big cities. It takes about 10 minutes to get by subway to the centre.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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532 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Basse-goulaine Na
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 24, 2013

You may choose this hotel for its location, close to subway station for NYC and the overall quality of rooms. You will not chose it for the service and the friendliness of the staff. We were staying in two rooms of 4 people for five nights and each and every evening, we had to request additional towels (only 2 were placed by the maid for 4 people). My reward number was missing on my bill, although I used it for my reservation and the staff told me that it was too late to record it when I paid. The breakfast was correct but the room was really crowded.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 22, 2013

First, the only reason we give a rating of 2 is that the hotel is clean. That is, sadly, the only good thing about this hotel, together with the location. At reservation we asked for an extra bed in our room, since two double beds are just not enough for 3 adults and 2 children. At check-in we heard they were going to arrange this, when we checked two hours later the lady told us very rudely, while on the phone, no extra beds EXISTED in this hotel. Strange, if your colleague promised this two hours earlier. Then she was not able to help us at all, all she could say was that the request was just a request and she was not obliged to honour it. The only option she had was 3 blankets we could place on the floor to sleep on. When asked to speak to her manager, we were told that he was not available at that time and she was the manager at that time, also a bit strange at 4 pm. So we had to deal with this problem until next morning, then we could ask again. The same guy was going to look into it then, the bed would be placed in our room during cleaning, bottom line: No bed.

The second problem is the breakfast at this hotel. It is literally a food fight. Not fighting WITH food, but fighting FOR your food. The lobby is just not built to seat this amount of people. People had to eat standing, which is not normal. The food itself was also fairly limited, just one toaster for the regular toast, also a problem, and sausages with tasteless eggs. Problem 3: By 9 am the containers were empty, while breakfast was served until 10, strange...

To summ it up in short: The location is good, just 5 minutes from the Subway station, though in a bad area. Rooms are clean, VERY crowded breakfast area with limited food and extremely rude staff, that does not even stop texting or calling privately to help their guests. Elevators are also too small and slow for the amount of people, 10 minutes wait to get up to your room after breakfast. Do not make promises you can't keep

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2013

The lobby was a complete joke . Rooms were very small and I was surprised that our room was in the 'C' level aka the basement which was very prone to robberies . Rooms smelled moist and other disgusting oders and there was hair on the towels. For the price payed I believe that u could find a much better hotel it was the worst hotel experience in my life.Staff was very rude.
PS: photos on the website are not real

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Long Island City

Address: 38-30 Crescent St, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #18 of 24 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Long Island City 2*
Number of rooms: 21
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Also Known As:
Ramada Long Island City Hotel Long Island City
Ramada Long Island City New York

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