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“Cheap, but not really decent” 2 of 5 stars
Review of Ramada Long Island City

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Ramada Long Island City
2.0 of 5 Hotel   |   38-30 Crescent St, Long Island City, NY 11101   |  
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Ranked #18 of 23 hotels in Long Island City
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
“Cheap, but not really decent”
2 of 5 stars Reviewed August 22, 2013

First, the only reason we give a rating of 2 is that the hotel is clean. That is, sadly, the only good thing about this hotel, together with the location. At reservation we asked for an extra bed in our room, since two double beds are just not enough for 3 adults and 2 children. At check-in we heard they were going to arrange this, when we checked two hours later the lady told us very rudely, while on the phone, no extra beds EXISTED in this hotel. Strange, if your colleague promised this two hours earlier. Then she was not able to help us at all, all she could say was that the request was just a request and she was not obliged to honour it. The only option she had was 3 blankets we could place on the floor to sleep on. When asked to speak to her manager, we were told that he was not available at that time and she was the manager at that time, also a bit strange at 4 pm. So we had to deal with this problem until next morning, then we could ask again. The same guy was going to look into it then, the bed would be placed in our room during cleaning, bottom line: No bed.

The second problem is the breakfast at this hotel. It is literally a food fight. Not fighting WITH food, but fighting FOR your food. The lobby is just not built to seat this amount of people. People had to eat standing, which is not normal. The food itself was also fairly limited, just one toaster for the regular toast, also a problem, and sausages with tasteless eggs. Problem 3: By 9 am the containers were empty, while breakfast was served until 10, strange...

To summ it up in short: The location is good, just 5 minutes from the Subway station, though in a bad area. Rooms are clean, VERY crowded breakfast area with limited food and extremely rude staff, that does not even stop texting or calling privately to help their guests. Elevators are also too small and slow for the amount of people, 10 minutes wait to get up to your room after breakfast. Do not make promises you can't keep

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2013

The lobby was a complete joke . Rooms were very small and I was surprised that our room was in the 'C' level aka the basement which was very prone to robberies . Rooms smelled moist and other disgusting oders and there was hair on the towels. For the price payed I believe that u could find a much better hotel it was the worst hotel experience in my life.Staff was very rude.
PS: photos on the website are not real

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

Great value for money in New York, less than 5 min from Manhatten on subway. Stayed with 2 adults and 2 children and used free breakfast every day, small dining area but always got a table - go early if you don't want it busy. Trays in your room so you can also take breakfast back. Walk from station felt safe, an area that is becoming much more residential, no traffic noise at night. Would stay here again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ramada Long Island City

Address: 38-30 Crescent St, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #18 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Long Island City 2*
Reservation Options:
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Also Known As:
Ramada Long Island City Hotel Long Island City
Ramada Long Island City New York

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