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“Poor Guest Service & Poor Breakfast” 1 of 5 stars
Review of Ramada Long Island City

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Ramada Long Island City
2.0 of 5 Hotel   |   38-30 Crescent St, Long Island City, NY 11101   |  
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Ranked #18 of 23 hotels in Long Island City
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Poor Guest Service & Poor Breakfast”
1 of 5 stars Reviewed August 5, 2013

The Staff Member on the 11am-7am shifts, told us that breakfast consisted of fresh orange juice, waffles, bagels and cereal. When I came down to breakfast, there was no waffles or cereal. The “FRESH” orange juice was actually TANG. Tang is a fruit-flavored drink. The only thing available to eat was stale donuts and hard bagels. We brought this to the front desk staff attention. He responded by denying making the statement us the night before and stated, “ you were only staying one night, so it is not like it matters.” He is rude and was not accommodating at all. We ended up eating at a family diner 3 blocks down.


- The Service is HORRIBLE.
- The beds are stiff and not comfortable.
- Breakfast was HORRIBLE.
-The rooms were cleaned okay. there was a foul odor coming from underneath the A/C. Not sure what it could be.

Room Tip: Look Elsewhere, not worth your money.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Washington, District of Columbia, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 19, 2013

I just had the worst experience of my life at this hotel. I was promised a baby crib when I made my reservation - I get there and i'm told that they've never had baby cribs at this location. Mind you I had just driven almost 5 hours from Virginia with a cranky baby in dire need of a nap. The hotel staff wouldn't admit their error or attempt to offer any type of compensation for the inconvenience. After two hours of meaningless discussions, we ended up canceling our reservation and heading somewhere else. I had high hopes for this hotel - will never ever ever book here again!!!!!!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ramada Long Island City

Address: 38-30 Crescent St, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #18 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Long Island City 2*
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Also Known As:
Ramada Long Island City Hotel Long Island City
Ramada Long Island City New York

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