I stayed at the Ramada in LIC for three days in June 2013. For the most part the room was decent but the carpet in the room did have a number of stains which wasn't really a big deal because I always wear my flip flops in the room. The reason why I am giving this hotel one star is because of the lack of service and abuse from the staff. On the first day of our stay, the TV started acting funny. I attempted to call the front desk but there was no dial tone so my mother who was also staying at the hotel went down and informed the from desk. The maintenance man fixed it and everything was fine. The next day it happened again, and I did what the maitenance guy did and fixed it. The third day it happened again and I was not able to fix it. Because the phone still wasn't working, my mother called the front desk from her cell phone. 40 minutes went by and no one came to fix it so she went down to the front desk again. While she down there, she asked if we could be compensated with a discount for the trouble that we had with the TV and phone. The front desk woman was very rude and said that it was probably an electrical issue and we could not be compensated. When checking out we asked again about a discount and were told that we messed up the TV but changing the channel. We were also told that we took the wires out of the phone so it wouldn't work. Basically we were accused of breaking everything so that we could get a discount. We were treated very rudely and she threatened to call the police. When we asked for the manager, she said she was the manager and that we should call the corporate line. We have called and are still waiting to here back from them after their investigation. I visit NY often and stay in LIC because it is cheaper than staying in the city but this will was the last time I will stay in this Ramada. The service is horrible here!
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- Also Known As:
- Ramada Long Island City Hotel Long Island City
- Ramada Long Island City New York