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“Great room BUT... (and it's a big one!!)” 2 of 5 stars
Review of Ramada Long Island City

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Ramada Long Island City
2.0 of 5 Hotel   |   38-30 Crescent St, Long Island City, NY 11101   |  
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Ranked #18 of 23 Hotels in Long Island City
london
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Great room BUT... (and it's a big one!!)”
2 of 5 stars Reviewed December 20, 2012

Let’s talk about the positives first. My room at the Ramada was fantastic, the wi-fi is free (unlike a lot of New York hotels) and as an affordable option to Manhattan hotels, some might think it hard to beat. And in many ways it is (they even throw in a fair buffet breakfast). However, there is such a spectacular failing at the point of check-out that what would have been a 3 or 4 star rating crashes and burns.

I have been travelling to New York for many years and I have never known even the cheap and cheerful (on a good day) YMCA fail to offer a baggage storage facility for guests who need to check out by a certain time but have time to kill because of later flight times. It has just always been a ‘given’ in my experience that hotels and some hostels acknowledge this and cater accordingly. Not so the Ramada – and there alternative is just plain disturbing. ‘Just leave it here’ the receptionist instructed me, gesturing towards the general lobby area. ‘Perfectly safe. We have many European travellers with midnight flights so they leave (their luggage) here’. Clearly, the Ramada’s ‘many European travellers’ are unaware of safety and security issues in the 21st Century because all the cases I saw (yes, guests are actually taking him up on his ‘just leave it here’ offer!!) sat there without any kind of baggage padlock. Also, there was nothing to stop another ‘guest’ just confidently grabbing a bag belonging to someone else and leaving with it. Who would stop them? There is no security or concierge at the door so I assume the cleaners would be expected to multi-task and tackle the absconder in between hoovering and dusting.

Such a shame because the Subway connections are fantastic as it nestles at the foot of the Queensborough Bridge, making it possible to jump on to several different routes and end up in Manhattan in a matter of minutes (my fastest journey time was about 9 minutes to 7th and 59th, near to both Times Square and Central Park). It is also a fraction of the price you would pay for a glamorous Manhattan locale. But the check-out experience was a ghastly failing under late flight circumstances (you have to be checked out by 11am) and the unprofessional look of the reception on arrival, combined with a friendly but rather too casually presented staff means that I will be exploring other local options in the future. And who the characters frequently loitering in the lobby area might be is anyone’s guess!

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Liverpool, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 16, 2012

5 minute walk to 39th St subway station then a few stops and you are in Manhattan, I found it was a ideal place to stay to explore the sights if you don't want to pay the high prices in Manhattan.
The Shower was powerful and every time i used it there was sufficient hot water, WI-FI was fast.

There is no room service provided but there are a few connivence stores within 2 minutes walking distance. I didn't have breakfast as i ate out so i cannot comment on that, the bed was comfy and i would stay here again if the price was right.

Sky Train then subway to 39th st from JFK doesn't take long at all.
Taxi to La Guardia $25 (including tip)

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunfish Lake, MN
Top Contributor
104 reviews 104 reviews
77 hotel reviews
Reviews in 60 cities Reviews in 60 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed December 14, 2012

As others have noted, the main advantage of the hotel is that it is convenient to a host of Manhattan bound subways. (Actually elevated at the point.) The lobby is not fancy, to say the least. Bare bones, really. Strange people hanging around in it for much of the day apparently using the internet.. The neighborhood is clearly at the early stages of gentrification from low value added industrial. The TV was marginal, but did offer free HBO. The shower was excellent with a steady flow and nice, steady warm water. The hotel had only one elevator, which was used by both the guests and the cleaning staff. Accordingly, it could be very slow. My room had a pleasant view of Midtown Manhattan. The free internet was, surprisingly, excellent with wifi of nearly 30 megs.

I would never seek out this facility, but it's ok if nothing better can be found in Manhattan.

Room Tip: Rooms facing Manhattan offer a nice view.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Long Island City

Address: 38-30 Crescent St, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #18 of 23 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Long Island City 2*
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Also Known As:
Ramada Long Island City Hotel Long Island City
Ramada Long Island City New York

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