We booked this afternoon after losing our seats on our flight to San Francisco and needing another night in NYC. A friend mentioned her parents sometimes stay here. Reception was excellent, Elizabeth gave us goodie bags for the kids as well as ourselves, and she very kindly even lent me her iPhone charger as our baggage was already all gone to San Fran.
A few minutes after getting into our room they brought us a plate of cheese and grapes which was a nice gesture
However, dinner was the worst food I can remember seeing, the buffet and barbequed meat was beyond inedible. All I could face trying was the deep fried fries. Definitely not recommended. I'm a little nervous about breakfast but figure they can't get that so wrong can they?
A bath would have been nice as we have 2 young kids, but other than that all seems fine