Checking in the first day I was given a key that when I went up to the room, already had other people's belongings in it. When I went back down to the lobby the person on duty checked a piece of paper for about a minute and then gave me the re-coded keys to another room. No apologies whatsoever. Just a bad sign of customer service right from the start. Now I didn't start checking out the things of the first room I was given so I don't know if the bags I saw were garbage left behind or they were actually someone else's personal belongings but I thought at least surely the person on duty would apologize for making a mistake of giving access to someone else's belongings to a random person and show some remorse. At this point I'm thinking this guy doesn't care that I could have robbed one of his other guests, so he's not going to care about what else was going on in his hotel. Unfortunately I have a list of a few more things...
When we had checked into our room there was a trolley in the hallway for room service who were cleaning rooms on our floor at the time. When we got back to the room about 7 hours later the trolley was still there. Seemed weird that the sixth floor was being used as a storage closet for room service. I hoped since they'll go out of their way to show us that rooms are being cleaned the room would be in better condition than it was. First off on the bed skirt there was an odd splash stain at the bottom. Surprisingly it was even on both bed's skirts. It wasn't even a stain, it was somehow crusted on.
When I had decided to lay down in bed I saw a hair immediately. I was already in bed now so I could give the benefit of the doubt that it was actually my hair though. That's when I saw the toe nail clipping. With toe nail dirt underneath. Definitely not mine.
Not relating to the cleanliness of the room the shower was also broken. I can't imagine with so many things wrong with one room they could have shown me another room at all better.
We had chosen this hotel because staying in Manhattan would have been too expensive and it was very close to the subway. It was not a fair trade off for everything that happened wrong with the hotel and next time I will definitely listen to my first instinct rather than "it's just for one night and we won't even spend time in the room!"
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- Also Known As:
- Days Inn Long Island City Hotel Long Island City
- Long Island City Days Inn
- Days Inn Long Island City New York