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“Unbelievable...” 1 of 5 stars
Review of Days Inn Long Island City

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Days Inn Long Island City
2.0 of 5 Hotel   |   31 - 36 Queens Blvd., Long Island City, NY 11101   |  
Hotel amenities
Ranked #22 of 23 hotels in Long Island City
Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Unbelievable...”
1 of 5 stars Reviewed March 11, 2013

Checking in the first day I was given a key that when I went up to the room, already had other people's belongings in it. When I went back down to the lobby the person on duty checked a piece of paper for about a minute and then gave me the re-coded keys to another room. No apologies whatsoever. Just a bad sign of customer service right from the start. Now I didn't start checking out the things of the first room I was given so I don't know if the bags I saw were garbage left behind or they were actually someone else's personal belongings but I thought at least surely the person on duty would apologize for making a mistake of giving access to someone else's belongings to a random person and show some remorse. At this point I'm thinking this guy doesn't care that I could have robbed one of his other guests, so he's not going to care about what else was going on in his hotel. Unfortunately I have a list of a few more things...

When we had checked into our room there was a trolley in the hallway for room service who were cleaning rooms on our floor at the time. When we got back to the room about 7 hours later the trolley was still there. Seemed weird that the sixth floor was being used as a storage closet for room service. I hoped since they'll go out of their way to show us that rooms are being cleaned the room would be in better condition than it was. First off on the bed skirt there was an odd splash stain at the bottom. Surprisingly it was even on both bed's skirts. It wasn't even a stain, it was somehow crusted on.

When I had decided to lay down in bed I saw a hair immediately. I was already in bed now so I could give the benefit of the doubt that it was actually my hair though. That's when I saw the toe nail clipping. With toe nail dirt underneath. Definitely not mine.

Not relating to the cleanliness of the room the shower was also broken. I can't imagine with so many things wrong with one room they could have shown me another room at all better.

We had chosen this hotel because staying in Manhattan would have been too expensive and it was very close to the subway. It was not a fair trade off for everything that happened wrong with the hotel and next time I will definitely listen to my first instinct rather than "it's just for one night and we won't even spend time in the room!"

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  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2013

The rooms were small compare to what was shown on line, the sheets had hair and dirt all over them, we were given sheets by the front end help and those sheets were just as dirty.Aabsolutely no parking for customers very limited parking space. I call days inn customer service and was told that the manager had the last say to credit us for that night and Raul the manager refuse to and was a complete jerk. We check out first thing in the morning, as for breakfast it was nasty, eggs was freezing cold, toaster was broken, overall dinning space was very small. This was the worse Days Inn Hotel . I am really requesting a full refund for my hard time and mental troubles.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

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Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISBURG
1 review
2 of 5 stars Reviewed January 25, 2013

I thought that room would have microwave and it didn't had it and staff refuse to provide one.
Lift was not working after we checked inn so for 2 days we had to go up by stairs on the 6th floor. Remote was not working so I ask from the bell desk to give me another one but no one showed up to change the remote so I had to go down by the stairs to get it as I said the Lift was not working.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn Long Island City

Address: 31 - 36 Queens Blvd., Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #22 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn Long Island City 2*
Reservation Options:
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Also Known As:
Days Inn Long Island City Hotel Long Island City
Long Island City Days Inn
Days Inn Long Island City New York

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