I purchased the hotel on priceline.com by mistake. When you do this you are officially on the hook. No refunds. No going back. There's good reason for this but when a mistake has been made it gets into very iffy territory. I called the Verve and spoke with someone who listened to my story and came back after a discussion behind the scene and gave me the very good news and OK to convey to priceline that they'd agree to a refund. And priceline said ok too. I was so surprised and pleased and I really want to say THANK YOU to The Verve... they did not have to do this. It showed a personal care for the customer, even one who wanted to be allowed out of a paid in full reservation. They could easily have said no. So... after reading the reviews of the Verve and now that I have experienced their customer care: I will in the future. Thank you so much again.
- Official Description (provided by the hotel):
- Welcome to the Verve Hotel in Long Island City, an Ascend Collection hotel near Manhattan. Offering boutique accommodations in the heart of Long Island City, the Verve Hotel, an Ascend CollectionTM hotel, is within walking distance to Silvercup Studios film and television production facility. Local points of interest like the LaGuardia Airport, downtown Manhattan, Long Island University and the Queens Zoo are less than four miles from this Long Island City, NY hotel. John F. Kennedy International Airport and Newark Liberty International Airport are minutes away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Choice Hotels, TripOnline SA, Odigeo, Priceline, HotelTravel.com and Tingo so you can book your Verve Hotel, An Ascend Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Verve Hotel, An Ascend Collection Hotel Long Island City
- Ascend Collection Long Island City
- Verve Hotel, An Ascend Collection Long Island City, New York