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“Verve Hotel was great” 5 of 5 stars
Review of Verve Hotel, An Ascend Collection

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Verve Hotel, An Ascend Collection
3.0 of 5 Hotel   |   40-03 29th Street, Long Island City, NY 11101   |  
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Ranked #2 of 25 Hotels in Long Island City
louisville, ky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Verve Hotel was great”
5 of 5 stars Reviewed December 31, 2013

First, we were surprised to find a New York hotel for around $100.00 and didn't expect much, although the photos and reviews were good. When we arrived, we were very pleasantly surprised: the lobby and our reception were great, the room was huge; however, we need to note that we'd requested an accessible room and it had about three - four feet more width than a regular room. There was plenty of space in the closet and cabinets for our personal items, as well as enough flat space for our luggage.
The location was also great for us since it was less than two blocks from the subway.
Because it was an accessible bathroom, there wasn't counter space, so Tom, the manager, brought up a table and placed it in the bathroom for us.
The breakfast was great, although note that the food is taken away at precisely the closing time.
We didn't use the exercise room or computer area but they both seemed better than "typical."
Tom and all the staff were exceedingly helpful and friendly.

Room Tip: We were in room 507 and had a view of some of the NYC highlights.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,126 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Rolla, Missouri
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 29, 2013

I usually stay at the lower-priced Long Island City properties, but I stayed here one night last week and was impressed. The room was larger than I expected. Most of the hotels have a guest-use computer, but the Verve has a room, separate from the front desk, with 3 computers--that made for a more relaxing and private experience. Breakfast includes eggs, sausage, and a waffle-maker, along with some of the other usual items (though no pastries). The hotel is conveniently located to the Queens Plaza and 39th Ave subway stations. Some of the rooms may experience noise from the elevated trains--you might be able to get a quieter room if you ask.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannover, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 28, 2013

The hotel was nice and very affordable. The staff was very nice and helpful, even the manager took his time to explain us how to get to the nearest subway station and giving us other advice. The rooms are spacious, WIFI is complimentary and a breakfast is included, which was ok. If we will ever visit New York again, we will consider staying here once more.

Stayed October 2013, traveled with friends
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Bangkok, Thailand
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2013

Location: Very good.
The hotel is 10 minutes away from LGA-LaGuardia Airport by Taxi. It costs only $15 from airport to hotel. The hotel close to 2 Subway stations. lt took only 5-7 minutes walk to the station and it is safe to walk back to hotel when we return from sightseeing in NYC at night. As it is close to subway station, you may heard noise from the train at night. Train passed the hotel every 3-5 minutes so it might be hard for those who have sleeping problem.

Service: Very good.
The hotel staffs are very friendly. They gave good recommendation on the transportation to New York City. There was a complementary water on the check-in date.

Food & Drink: Good
There are Ham, beacon, sausage, eggs served as your breakfast. Breakfast menu is the same everyday.
Free coffee, choco, and tea served 24 hours.

Overall: The place is a very good choice for NY trip. It took only 15 minutes from hotel to NYC. If I have chance to go back to NYC, Verve will be my choice.

Room Tip: Choose high floor to avoid noise from train
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2013

The Verve hotel was very accomidating to my wife and I as we were on our 13 year wedding anniversary. The hotel was very clean and decorated very modern and nice. The room was amazing, clean and comfortable and the views were awesome. The hotel manager even offered to take us to the roof so we could get some pictures.
Upon checking in, we were surprised with extra fee's added to our stay, which in turn, made our trip to the city stressful due to not having the funds we planned on having. We found this out as we were eating diner at the Olive Garden in time square. We actually were left with not even enough money to pay for our diner...luckily I had extra cash in my wallet. But, we called the Verve and they told us that this is how most hotels in NYC operated and they apologized greatly for not explaining that to us up front.
Now, I was upset, and my wife was as well. But what the manager did was truly amazing. The manager hoped on the subway and came directly to us, right at the Olive Garden subway stop. He handed us the money that they charged us, in cash and told us to enjoy the rest of our stay.
I believe his name was Justin, and he did make the rest of our stay excellent!

Room Tip: Ask for a good view
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2013

Thank you Thank you Thank you to Yahaira !!! She made our 5 night stay at the Verve Hotel absolutely remarkable. Not only to her but to the whole staff. Everyone was super helpful and treated us like family. Here are some highlights from our stay:

1. When we arrived at midnight to check in. She greeted us with a huge smile and was prompt in checking us in. After a super long day of traveling on a Boltbus from Boston to NYC, we were really really grateful for such a warm welcome.

2. When she was checking us in, she asked if we would like to be upgraded to the king bed suite. What a wonderful way to welcome two weary souls. Of course we agreed to it.

3. After checking us in. She provided us with cold water in a bottle which we thought was very thoughtful of her. After such a wonderful welcome, I decided to tip her for all her awesome deeds. She politely declined and said it was her pleasure to assist us during our stay at the Verve and to not hesitate if we need her assistance. WOW. How many times do you run into that in the hospitality sector? First time for me...Truly amazing.

4. The room was amazingly large, in NYC standards and it had a Keurig coffee maker which was stocked with tea and coffee k-cups. Our very own fridge. Free wi-fi.

5. There is free coffee and purified water 24/7 and laundry washing is FREE. Totally unheard of !!! We only had to pay a $1 for a pack of tide detergent at the front desk and the use of the laundry facilities is otherwise FREE.

6. The breakfast buffet is FREE. It includes oatmeal, sausages, scrambled eggs, belgian waffles, bagels, toast, apple, cereals, juices, coffees, and other items that I may have missed. It is opened from 6ish to 930am. We really took full advantage of this arrangement.

7. Transportation is extremely convenient with metro entrances a few minutes away and the only downside is that there is not much else going on in the neighborhood.

8. Pricing was amazingly low compared to what we would have paid for something similar in NYC. Also they never charged me extra for little items, such as leaving my luggage in their storage room for over 5 hours after checking out.

With all that said...I would definitely return to the Verve. Thank you again to Yahaira !!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

We stayed here for 7 nights (Dec 9th through Dec 17th, 2013). The staff is very friendly and Tom gave us Floridians really good advice about finding our way around the subway. It's uptown and downtown, not north and south. Our room was on the 4th floor with a view of the NY skyline. The room was comfortable for 2, the bathroom was clean and everything worked well. The internet connection was wireless and very fast. We didn't use the TV much as we left around 11 am and returned around 10pm or so. The neighborhood is one where "us regular people" live. We had dinner at a couple of the restaurants and stopped at the corner grocery most every night for a bedtime snack. We were very comfortable walking around even late at night. The breakfast was fairly good, the eggs were OK, I liked the hard boiled egg morning the most. There were Belgium waffles, great bagels (I loved the blueberry toasted with peanut butter or cream cheese). The coffee was hot and strong and there was half and half in a carafe, not those annoying little cups. There was milk, juice, fresh apples, cold cereal and real cheese squares. The breakfast room was comfortable and the tables were not crowded. The conversations were in many languages, I felt like I was at a Rick Steves B&B in London! The carpet is old, but who cares when everything else is convenient and comfortable. The train was about a block and a half away, an easy walk and about 20 minutes to Times Square. We will stay here again when we come back to the area.

Room Tip: Our room on the 4th floor was quiet and had a good view.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Verve Hotel, An Ascend Collection

Address: 40-03 29th Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Long Island City
#1 Best Value Hotel in Long Island City
#1 Business Hotel in Long Island City
#2 Romantic Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Verve Hotel, An Ascend Collection 3*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Verve Hotel in Long Island City, an Ascend Collection hotel near Manhattan. Offering boutique accommodations in the heart of Long Island City, the Verve Hotel, an Ascend CollectionTM hotel, is within walking distance to Silvercup Studios film and television production facility. Local points of interest like the LaGuardia Airport, downtown Manhattan, Long Island University and the Queens Zoo are less than four miles from this Long Island City, NY hotel. John F. Kennedy International Airport and Newark Liberty International Airport are minutes away. ... more   less 
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Also Known As:
Verve Hotel, An Ascend Collection Hotel Long Island City
Ascend Collection Long Island City
Verve Hotel, An Ascend Collection Long Island City, New York

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