On the day I arrived, I had some personal issues in coordinating with several other people in my group and handling some related matters. Yash and his entire staff spent more sincere effort assisting me than some of my friends would have done under similar circumstances. I observed that the staff behaved in a helpful manner to many other guests, giving them recommendations about where to eat, what sights to visit, and patiently explaining many details. I stayed in a King suite which was surprisingly spacious. The neighborhood has a friendly new bar which is open until midnight, two short blocks north of the Verve. Getting back and forth to Manhattan is easy on the subway, and several of us occasionally walked over the Queensboro Bridge which takes about 35 minutes from the hotel until we arrived on the Manhattan side near 1st Avenue. I am definitely looking forward to staying at the Verve again.