The staff at this hotel were brilliant, as soon as we arrived we were given complimentary bottles of water as it was hot outside and the staff could see we were out of breath from dragging our suitcases about. I travelled as part of a group of 5 and the staff made sure that all our rooms were next to each other, even though we all booked our rooms at separate times. Great service! Breakfast was delicious, there was a good variety of food and I particularly enjoyed the make-your-own waffle station. Bedrooms were clean and spacious and the beds were comfy and GIGANTIC! Hotel is a 2 minute walk away from the nearest subway station and it's very easy to travel in and out of Manhattan. I will certainly be returning here in the future and I intend to recommend it to everyone I know.