I am a regular traveler to NYC and a frequent guest at The Verve. During a recent trip I made my travel reservations too late and ended up staying in another hotel in Long Island CIty. That trip made me appreciate the Verve even more, where I am staying for my current trip. Rather than dwell on the shortcomings of the other hotel let me just list again why I love The Verve:
#1 - Customer Service - the employees actually care and take care of their guests. Example, I have never once been told to come back later because I had an early flight and arrived at the hotel before 3PM on checkin day.
#2 - Clean!! The rooms, the lobby, the eating area -everything is always spotless
#3 - Roomy!! The rooms are huge - especially when compared to Manhattan hotels
#4 - Amenities. Free internet, a deck, a garage, a smoking 'lounge' in the garage for bad weather, continental breakfast, 24 X 7 hot coffee and cocoa
#5 - The continental breakfast is a real breakfast, and the eating area has plenty of tables.
#6 - Price. The Verve is as nice as any hotel I have ever stayed at in Manhattan (nicer than most) but costs half the $$$ as Manhattan hotels.