My family and I stayed here for 5 Day's after reading the rave reviews the hotel got on Tripadvisor and I must say that the hotel lived up to its expectations and more!!!!
The Check in staff are a delight with everyone going absolutely out of their way to help you out with every little query.They were quick, friendly and informative and gave us a run down on all the hotel and its surroundings had to offer with all transportation, shopping options available in the vicinity.
The hotel rooms are HUGE by New York standards. I was a little surprised at the size of the rooms as I had been warned by earlier visits by friends to New York that the hotel rooms are absolute pigeon holes.
The rooms were big, simply decorated and very clean with all the usual offerings which included coffee maker,room safe, Flat screen TV with a good choice of channels and a big big bed which slept my wife, my 3 year old son and myself comfortably.
The bathroom was of a good size with Crabtree and Evelyn toiletries and was clean when we got the room and was also kept spotlessly clean during our stay by the house keeping staff.
Breakfast is always included with all the rooms and was sufficient enough to get us started in the morning and consisted of scrambled eggs,a make your own pancake station, turkey bacon, toast, bagels,cereal,juice,milk etc.
A great touch was a machine just outside the breakfast room which dispensed some super coffee,Mocha and hot chocolate which was available unlimited self service to the hotel guests 24/7.
Location wise the hotel had 3 subways within a 5 minute walk which could get you almost all over New York without having to change a train.
Families please note - if you have a child stroller with you, it is a task going up and down the stairs to the subway.
All in all, was a great stay, and I would definitely love to stay at this hotel if I went back to New York.