This is a great hotel for travellers to New York. Access from JFK and LGA is easy and relatively cheap; several subway lines are available within a 5-7 minute walk. The staff are first rate, from the cheerful breakfast room staff, through cleaning staff to those who work at reception; nothing is too much trouble. In the 4 years that I've been coming here there has been very little turn over of staff and that suggests to me that it must be a good place to work. Not a single staff member was ever anything less than good-humoured, polite and helpful. The rooms are quite spacious compared with comparable Manhattan hotels, cleaned well each day and with very good amenities. This is not a Ritz or a Plaza - it's a friendly, comfortable home away from home, where everyone works hard to give guests a good stay. Highly recommended.

Had a pleasant stay at the Verve Hotel. The hotel is in a good location...only a few blocks from the subway and only about a 5-10 minute train ride into the city. They have a parking garage below the hotel. Be warned that if you are driving an SUV it is a tight fit. Ours fit, but it was tricky to maneuver it around. The rooms were nice...our room was on the first floor, which I found a little odd. I didn't realize they had guest rooms on the first floor. There wasn't a lot of noise from the street though. The free breakfast was good too. I'd stay here again the next time I'm in town.

We booked a suite to be able to have the family join us for gatherings but the carpet was so dirty & the carpet so stained that I didn't want to take my shoes off or sit down, much less have anyone else in the room. The sheets were thin, gray & felt grainy so where the towels. The whole room felt dirty.

We got to the hotel very early in the morning after a long 12 hours flight. My wife is pretty sick from the flight and needed a good rest. The hotel manager noticed it and managed to get us a room in about 9:30 am!!! We were really grateful for that. Other than that, the hotel has a nice view to Manhattan and you have a subway station very close (about 5 minutes walk) that brings you to times square in about 10 minutes. The room was nice and clean and the breakfast was pretty good too.