This is a great hotel for travellers to New York. Access from JFK and LGA is easy and relatively cheap; several subway lines are available within a 5-7 minute walk. The staff are first rate, from the cheerful breakfast room staff, through cleaning staff to those who work at reception; nothing is too much trouble. In the 4 years that I've been coming here there has been very little turn over of staff and that suggests to me that it must be a good place to work. Not a single staff member was ever anything less than good-humoured, polite and helpful. The rooms are quite spacious compared with comparable Manhattan hotels, cleaned well each day and with very good amenities. This is not a Ritz or a Plaza - it's a friendly, comfortable home away from home, where everyone works hard to give guests a good stay. Highly recommended.