When I saw that this property received the Trip Advisor Budget Award 2012, I thought it would be a really cheap and broken down hotel. BUT was I WRONG! It still has the essence of a grandeur hotel at its LOW, inexpensive prices.
There's one thing I absolutely hate about NY. 99.9% of people are the biggest JERK in the world! But this hotel makes you feel welcome and at home. After a day spent in rough NY, I get to come 'home' and relax with friendly staff who you can actually talk to in a REAL conversation with KIND manners.
This is one difference between a "Yeah I stayed as so-and-so hotel" and "Yes, I stayed at the VERVE." The human interaction isn't rude with me just being another customer, it's service!
While on the subject of service, they helped me with directions to get where ever I needed, whether by train or cab. If you need a cab, they can call one for you and it'll be there in less than 10 minutes. The train stations are about 2 small blocks away, so easy to get to. The infrastructure in NY is well developed so trains connect here and there, enabling you to get to all the attractions you desire. One thing to remember is to grab a train map from the front desk because once you get past the turntable at the train station, there most likely will NOT be a map of the subway system for you until you get into a train. And you don’t want to take a wrong train! So don't FORGET! Or you'll get lost!
Other than service, there's also FREE delicious breakfast (that you can eat on the beautiful wooden deck), FREE fast wireless internet, and FREE Laundry. (NO catch or fine print! Seriously!) Once you check in, you receive complimentary bottled water. There are vending machines on every floor, in case you need a quick snack or drink, and ice machines as well. There is also a game room with air hockey (FREE) and pool table (I think it’s $1). In the underground parking garage, there’s an area with table tennis (FREE) and a smoking area. You can smoke outside, but when in bad weather, this is a safe place to smoke. I personally don’t smoke and am sensitive to it, but no worries if you have young children, the smoke didn’t reek into the hotel.
I had one the suites - I had found a terrific deal through their direct website. After that, I gave a ring to the hotel and they booked it all for me with the deal discount. My spacious and clean suite consisted of a living room, bedroom, and bathroom with one closet. There were plenty tables for me to spread out my work and two couches to relax. I also had my own microwave, fridge, TWO tv's, one air conditioner/heater unit per room, and MY OWN Jacuzzi. (I would recommend this suite for couples, it's quite the charmer.)There's also a microwave on the lobby floor, but I had my own. (So I didn't have to share. >:] haha! ) If you forget one of your toiletries, they have complimentary items at the front desk. The only thing I wasn't too happy about was the window size. I thought about it for a while and here's my hypothesis: The noise level in NY is ridiculously high. With windows, even double-paned windows (think the windows of the hotels next to the airport), the sound that penetrates through the window is louder than the sound that goes through a wall. So with more walls and less windows= less noise = better sleep. You’ve come to NY to check it out in person anyway, not look through a window.
Enough of my jabber, check it out for yourself. I’ll certainly be staying here next time.