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“Very accommodating” 4 of 5 stars
Review of Ravel Hotel

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Ravel Hotel
4.0 of 5 Hotel   |   8-08 Queens Plaza South, Long Island City, NY 11101   |  
Hotel amenities
Ranked #17 of 23 hotels in Long Island City
Cayucos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very accommodating”
4 of 5 stars Reviewed April 27, 2014

My husband and I recently stayed at Ravel for a friend's wedding, and had a very pleasant stay. Our first room had a private balcony overlooking the East River, and was quite spacious. They also have a great restaurant and club on the roof deck. It turns out that the hotel is in the middle of some serious renovations and upgrades. One morning, they cut the breakfast short to do some work on their restaurant, but they actually made us breakfast and sent it to our room, all complementary. Later that day, when we returned to our room after going to a baseball game, we learned at the front desk that there was a pipe leak in our room. They quickly offered us another room - it didn't have the balcony, but it was a very large corner unit suite, which was great for us and our baby daughter. When we checked out of the hotel, the front desk manager comped our wine card purchase too, as a friendly gesture for any inconvenience. The staff were very pleasant, and we appreciated the effort they put into making sure our stay was a good one, which it was. Next time we go to New York, we'll be excited to see the completed renovations (pool deck, etc). My only complaint is that the car service they use for guests is more expensive than a taxi would otherwise be. Same rate or better for hotel-to-airport rides, but not so cheap for the shorter trips. Other than that, nothing but positive thoughts for Ravel.

Room Tip: Rooms facing the East River are the best - maybe wait until their renovations are complete to ensure...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Long Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014 via mobile

Ravel was a fantastic experience. This was actually my second time visiting there and my room was amazing. Reservation process was simple and format was easy on the eyes. Front desk was polite and very informative of the rules/regulations. Cleanliness was a 10! Room was larger than room I had prior and the layout was beautiful with chocolate covered strawberries waiting for us. The food at the lounge was great and they had multiple options to enjoy. Ravel met my expectation and if willing I would return in a heartbeat. I would recommend to friends and family.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
1 review
4 of 5 stars Reviewed April 5, 2014

The hotel was really nice and affordable. The room was large and they even upgraded it for us to a two bed room--though it was a little strange since the bathroom was made in a way that if you were in the main room, you could hear people on the toilet very loudly. However, we went at a bad time. They're currently doing construction, which isn't a big deal, but makes the outside look bad. The location isn't the best, but it's very close to several subway stations. Overall, though, it was a really great experience and we loved it!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2014

My wife and me did spend a night in this hotel. We got a room on the 5th floor and it was amazing. The view... in the morning, day and night - couldn't never be better. The room was very good, clean and calm. Close to down town Manhatten - Everythings were fine. Thank you for all.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2014

Front desk experience was A+ and the rooms were very clean. The staff was excellent and eager to assist us. The shuttle service was fantastic. The bed was amazing.

The walls are so thin we could hear everyone's hallway conversations and elevator activity perfectly. The toilet is awkward. The elevator makes groaning and snapping noises. The tube that came out of the lobby wine bottle was slimy.

We are likely to return if we are in the area again. The shuttle service and the staff (and that bed) are all enough to recommend it to family and friends.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 30, 2014

Minuses: Rude front desk staff at night time (both nights). The wine dispenser in the lounge suffers from lack of maintenance. After 3 attempts to get a glass of wine failed because the bottles were not sufficiently full, a staff member offered to help by taking a bottle out of the dispenser and pouring a glass. Along with the wine, a slimy sludge from the dispenser's tubing filled my glass. It apparently hadn't been cleaned for some time. The hotel does not offer free wi-fi but does have wi-fi for a fee, which is really cheesy for a 4 star property. The rooms are showing wear and tear (less than clean furnishings, scuffed/scratched flooring and tables) and some things weren't done right to begin with (poor tiling job in bathroom). There is basically nothing close to this hotel; that wouldn't be so bad if the quality of service and accommodation make it worth the trouble.

Pluses: comfortable bed, free shuttle takes you pretty much anywhere in LIC, room was clean, nice bath products, decent view of Manhattan.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2014

We loved the Ravel Hotel. Not far away from subway station (ca. 10 min walking but they provide shuttle service too) upon arrival we were upgraded to king size bed room on the last floor facing manhattan without extra charges: the view from there was breathtaking! The room itself is spacious, nicely furnished, clean and comfortable. Free coffee is available, in the lobby as well. The staff is young, nice and helpful. The restaurant on the rooftop looked also very nice but we didn't try the food. The are constructions around the hotel because they are expanding but we weren't bothered at all. On check-out day the shuttle took us directly to the subway station we needed to reach the JFK airport. Only one downside: no free internet in the rooms. Otherwise perfect for New York.

Room Tip: If possible try to contact the hotel to specifically reserve a room on the 5th floor facing manhatta...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald R, Manager at Ravel Hotel, responded to this review, June 5, 2014
Thank you for this wonderful review. We are glad to have made such an impression on you. We await your return. In the meanwhile, enjoy your travels and have an exquisite day! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ravel Hotel

Address: 8-08 Queens Plaza South, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ravel Hotel 4*
Official Description (provided by the hotel):
Long Island City's first boutique hotel featuring lavishly decorated rooms that overlook the Manhattan skyline, the hotel is nested between the Queensboro Bridge and Midtown Manhattan. Whether traveling for business, pleasure, or both, the Ravel offers every comfort of home. Where you can enjoy a true city experience without the hassle. ... more   less 
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Also Known As:
Ravel Hotel Long Island City, New York

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