I'm afraid to say that after a great month travelling the East Coast of America, and staying at around 15 different hotels this was my worst experience of the lot.
We booked here because we were flying out the following evening on the red eye back to the UK and wanted a hotel with parking and away from the main hustle and bustle of the Big Apple! What actually happened was that they gave me a hotel with a view of the car park, so I asked reception if they were bust unto which they replied that they were only at half capacity. I asked then if I could change room for one overlooking the city, from which they replied 'there was no service staff to take care of our room now'. Bere in mind we had only dumped our bags in the room they gave us at this point! Alas, this I could of lived with, but we were hoping for a lay in as we were flying out at seven thirty that evening. What we got was rudely woking at seven thirty AM buy the building site next door, of which I will upload photos.
Another major concern was the hold of $150 on my card for the one night stay. This was the most taken by any hotel during our stay. We stayed at the Milford in Times Square for 5 nights during New Years and they did not even take such a high hold on my card!
So to surmise, Please look elsewhere. The staff here was not interested in our stay and on check out we were never asked how our stay was, so rather than cause more stress to my holiday I let my concerns be.
- Official Description (provided by the hotel):
- Long Island City's first boutique hotel featuring lavishly decorated rooms that overlook the Manhattan skyline, the hotel is nested between the Queensboro Bridge and Midtown Manhattan. Whether traveling for business, pleasure, or both, the Ravel offers every comfort of home. Where you can enjoy a true city experience without the hassle. ... more less
- Reservation Options:
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- Also Known As:
- Ravel Hotel Long Island City, New York