We stayed here in August for two of our friends birthdays, we were originally going to stay at the Z hotel because that's where some of our friends had booked there rooms but then we saw Ravel's pictures and thought it would be cool to be able to experience both hotels. We had plans for about 12 of us to have dinner and drinks at Ravel on the rooftop then go to the Z hotel for bottle service because the view was better. Well when we checked in we were told that the rooftop was closed for a wedding, we were furious this hotel is FAR from cheap and considering we ONLY stayed at this hotel for the rooftop we didn't understand how when we booked this room we were not told this. I am not a picky person and i am very easy to please, the manager that was working was SO rude i was so blown away he said that the hotel has nothing to do with the bar and completely was blowing us off and said nothing i can do about it and thats that. Understandable there was nothing he could do but i cant even explain how rude and inconsiderate he was. When we asked him any other questions about the transportation he had one word answers and when we asked him where we could get dinner he basically yelled i don't know the bus will only drop you off. Then some employee and i wish remember his name (he was driving the shuttle service) was the only good thing about this place. He came and pulled us to the side to apologize for how rude and inconsiderate the manager was and told us he would pick us up and drop us off where ever we needed. our other big complaint was the elevators we had read reviews on them and just thought people were crazy but nope they weren't you feel like you are going to die in them and they take FOREVER. On a positive note the rooms are beautiful and very spacious. there is free parking but it is very limited. Also they say free wifi well that's only in the lobby
- Official Description (provided by the hotel):
- Long Island City's first boutique hotel featuring lavishly decorated rooms that overlook the Manhattan skyline, the hotel is nested between the Queensboro Bridge and Midtown Manhattan. Whether traveling for business, pleasure, or both, the Ravel offers every comfort of home. Where you can enjoy a true city experience without the hassle. ... more less
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- Also Known As:
- Ravel Hotel Long Island City, New York