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“ok stay but needs work” 3 of 5 stars
Review of Ravel Hotel

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Ravel Hotel
4.0 of 5 Hotel   |   8-08 Queens Plaza South, Long Island City, NY 11101   |  
Hotel amenities
Ranked #17 of 23 hotels in Long Island City
NYC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“ok stay but needs work”
3 of 5 stars Reviewed May 31, 2013

Called ahead and asked for early check-in and was told it wouldn't be a problem since the hotel was not full and I was staying during the week. When I arrived, the people at the desk ignored me for a few minutes and then proceeded to tell me to wait in the lobby for 10 minutes for no apparent reason since they weren't busy at all. (They ignored me again later so I kinda got the sense that there was no manager working and they were just doing whatever they felt like.)
I had booked the room online and had two requests (high floor and far away from elevators)... well I got one out of two. They gave me the top floor but my room was literally right across from the elevator so I got to listen to it all night long.
The room itself was nice enough but the water pressure in the shower wasn't great and I couldn't really change the temperature.
The roof deck definitely makes the place. The view is pretty great and the bar staff was very friendly and attentive.
The hotel needs some work if it wants to have a chance competing with any of those across the river!

Room Tip: high floor, away from elevators!
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  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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537 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 31, 2013

Loved the view and room - it was really great to have the bath on the level below floor))) really liked it, the location is good. Breakfast was nutritious and tasty. Not far from metro station, has some shops nearby. Comfortable parking in front of the entrance.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed at the Ravel last week after visiting 5 years ago and had a wonderful stay , the hotel was great then but has got even better .
Large comfortable rooms with great beds and pillows, balcony with great views of the manhattan skyline and a shuttle bus to drop you at the nearest subways etc.
Really courteous and helpful staff and its a great location , I would defiantly recommend this great hotel and its now got a fab roof top bar and terrace too.
Already planning our next trip back :)

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2013

I really enjoyed staying the night at the Ravel Hotel a couple of weeks ago. It is fairly close to the city (with a beautiful view of the skyline). I LOVE the spacious shower and comfortable bed. It was also had a lot of space and great extras like a fridge that you normally don't get in NYC. The hotel staff was very friendly and the shuttle service, an extra bonus. Althou, the first subway stop is a bit of a distance, the shuttle ran like clockwork and getting around was easier because of it. I love the cold water that was available at the front desk, that was a great touch. The entire hotel had a fun and upbeat feel and I would stay here again.

Room Tip: All rooms have a view of the bridge and city skyline. The lower floors might be better on the weeken...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Traverse City, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 17, 2013 via mobile

Furnishings are scratched, stained and have burn holes. Lamp shades are filthy. Wood Flooring is scratched. The view is great and having a balcony is a treat, but the room needs complete new furnishings. The computer in the lobby does not have a printer. Internet is not free. You cannot walk to anywhere--an isolated area. But, the view is great!

Stayed May 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

We traveled as a group of 6 adults at the beginning of May/ end of April. We had been recommended to stay in the middle of manhattan but we really liked the contemporary image of the ravel hotel.

We are glad we decided to stay out of the hustle and bustle as it meant we could have a view of New York from our beds! The staff were very helpful and friendly, if there was a problem it was solved without a fuss and quickly (we couldn't open our safe).

The rooms were clean and spacious, the bed was amazing comfortable and we really enjoyed the open plan bathrooms.

The hotel is expanding so there is building work, this isn't a problem as rooms do not overlook it and the building was not noisy at all...so it should not put you off booking.

There is a shuttle bus to the metro stations which we had no problems with and was defiantly better than walking!

Overall we really enjoyed New York and The Ravel Hotel and would thoroughly recommend it!

Room Tip: Try to get a room on the 5th floor!
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2013

The only plus points were the friendly reception ladies and the shuttle service to/from the local subway stations. Our room - although relatively clean - suffered from scruffy furnishings, walls and ceilings and the linen was not changed every day - we had to prompt them to do so. For a hotel that apparently welcomes young families, an inappropriate 'Passion Kit' was included as part of the room's mini bar. The view was nothing like the one depicted on their website: just a very clear vista of a building site, with only a glimpse of the Manhattan skyline off to the right. Communal hallway carpets were filthy and the decor gloomy. Outside, the surroundings resembled rolling construction wastelands, and on one evening two large rats welcomed us back as we entered the driveway. Hotel staff informed us that the rats had come from the construction site next door - which turned out to be their own expansion development. Our general impression was that the hotel is only interested in catering for those in their penthouse suites and patrons of the nightclub [see other reviews for more on that]. Definitely not a location for those with children or anyone who wants to experience a taste of New York City without the gritty bits.

Room Tip: Find a hotel elsewhere; it is worth paying slightly more for a city center location. And definitely...
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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RavelGM, Manager at Ravel Hotel, responded to this review, May 23, 2013
Thank you for your review and we appreciate any feedback we can get. We apologize for any inconvenience during your stay with items such as linens and the passion kit. We must comply with all our guest needs and desires so we apologize to you and your family if any offense was taken. Please be sure to advise the front desk agent at any hotel where you stay, of the issues during your stay. Some guests believe all rooms to have views not realizing a building must have a first floor. The correct pictures are specifically placed with the room descriptions on all sites for reserving guests. If there was any confusion with our photo gallery we apologize. A view is only guaranteed through room types. Unfortunately the room you had reserved was one of our more economical rooms. These rooms are regularly for our business stays, where our more luxurious amenities are not needed. We also pride ourselves in having a great view of NYC in our beautiful, up and coming, clean Long Island City. Thank you for staying with us. Next time you are in town please contact us directly and we will make sure your stay is everything you desired.

Ravel Hotel
Management
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Additional Information about Ravel Hotel

Address: 8-08 Queens Plaza South, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ravel Hotel 4*
Official Description (provided by the hotel):
Long Island City's first boutique hotel featuring lavishly decorated rooms that overlook the Manhattan skyline, the hotel is nested between the Queensboro Bridge and Midtown Manhattan. Whether traveling for business, pleasure, or both, the Ravel offers every comfort of home. Where you can enjoy a true city experience without the hassle. ... more   less 
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Also Known As:
Ravel Hotel Long Island City, New York

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