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“Horrible, Horrible, Horrible...” 1 of 5 stars
Review of Allegria Hotel

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Allegria Hotel
4.0 of 5 Hotel   |   80 West Broadway, Long Beach, NY 11561   |  
Hotel amenities
Ranked #1 of 2 Hotels in Long Beach
Pearl River, New York
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Horrible, Horrible, Horrible...”
1 of 5 stars Reviewed June 10, 2013

My sister decided to stay here the night before her wedding this past weekend. What a disaster. The rooms ( she has a suite, and two connecting rooms) were nice but the broken window handles to open the windows or their were wooden blocks screwed into the wall so you coudnt open them - kind of ruined it for us being right on the beach and looking out on the ocean and not being able to open 3 or the 4 windows of the suite. Beside that their costumer service was Horrible. We would ask for towels- they didn't arrive at all and we called again in the morning and they finally came. She ordered breakfast The night before since we needed a large spread for 15 people while we were getting our hair and makeup done in our suite. We ordered it for 630 am..5 phone calls later asking us what we ordered they finally brought our breakfast up at 730! On top of it since this hotel is on the beach she wanted to take pictures around the hotel and on their beach with her bridesmaids they told her no because she's not holding an event at their hotel they won't allow her to take pictures ( mind u again she booked a suite and two rooms for her wedding day) I just think that's extremely rude especially to tell a bride the day of her wedding. So between the horrible and rude costumer service and the room being a little outdated and empty ( a flat screen Dosnt mean ur modern) I will never stay here again and I will be telling all my family and friends to stay away!!

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2013

Dont waste your money here. They have no parking in the area, charge 25 per day for parking, charge internet, no coffee machine in room, act like theyre doing you a favor that you're staying here and have a disrespectul tone when you ask the most basic questions for help. Run away and stay somewhere else

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Long Beach hotels

Massapequa Park, NY
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed June 5, 2013

Very disappointing for a 4 star hotel. We have been staying at the Allegria since it opened because it is so conveniently located to my dad's apartment, but I am done waiting for things to improve in this hotel.Major problems with shower, like little or no hot water, handheld shower was not working (engineer told us this had been broken for a while, but no one mentioned it to us upon check-in). The personal safes in the rooms have not been working since the hotel opened. All rooms have very low water pressure. Internet service is charged for every device - on top of the already inflated room charges. Internet wasn't working when we first arrived. Staff seems fairly helpless to do anything to improve the experience. I guess their motto is, they are really the only hotel in town, so people are stuck if they want/need to stay in Long Beach. Not quite the philosophy you would want from a hotel that on average charges $300 per night. Quite frankly, not the attitude you want from any priced hotel or motel that you stay at. Never again!

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Top Contributor
109 reviews 109 reviews
78 hotel reviews
Reviews in 65 cities Reviews in 65 cities
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed May 31, 2013

Visited for a business lunch, so didn't sleep over.
Location is great ; building is very neat. Restaurant staff very friendly, food really nice.
Definitely going to stay here for a few nights on my next visit to NYC.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2013

I booked this hotel from a deal off of travel zoo and let me tell you i would do it again! My boyfriend lives out of state so he wanted to spend a weekend with me. and i by chance found this last minute. As a girl frm longisland i wasnt very skeptical i knew it would be nice because i mean long beach is a very nice area but i was a little nervous because they are still kind of recovering from sandy. But i will say the hotel is BEAUTIFUL and kinda upscale if u ask me. when we got there it was very hectic with teenage girls all over but thats because the hotel hosts paties and weddings. Its literally on the beach and i was so mad that it was too cold to go to the beach. We were able to upgrade to a beachfront view free of charge with the promotion we bought. It came with a little breakfast in the morning which was cool.

The only reason why im giving them a four is because they sent us up to a room that wasnt ready and the shower is kind of weird(water pressure low and no shower door that closes) and there was hair in the shower drain. But im not too fancy i removed the hair myself (i know ,yuck!) otherwise it was veryyyyyy beautiful.The room was small but it was just us two so it was perfect.

My baby and i enjoyed our little weekend getaway and we plan on doing it again. one thing i will say though, is try to get a deal otherwise its very expensive. we paid like 4235 for two nights in a beacfront room plus 330 for taxes they ask for $100 for incidentals but hey return it to u upon checkout if everything is intact. will post pix soon.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ireland
Top Contributor
74 reviews 74 reviews
48 hotel reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 26, 2013

On the beach not far from JFK....very modern hotel and excellent comforts...however the dining service is appalling, had to ask for several items several times to no avail, waiting forever for ordered breakfast....and bar services the same , let it down badly for me.....

Stayed May 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 2, 2013

Everything about this place looked good but nothing really worked! Our room had no toilet roll in it at all, no coffee maker and my pet hate, no duvet just scratchy blankets. Our tv also had no signal and if you called front desk they either didn't answer or if they did, their promise of an engineer took forever to materialise! I definitely wouldn't stay here if my company wasn't paying!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Allegria Hotel

Address: 80 West Broadway, Long Beach, NY 11561
Location: United States > New York > Long Island > Long Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Long Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Allegria Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
The Allegria Hotel is Long Island's Only Luxury Oceanfront Hotel where the Hampton's meets Manhattan. Slumber in elegance in our 143 rooms and suites and discover impeccable accommodations with personalized service. Savor Atlantica and indulge in gourmet cuisine by executive Chef Raed Jallad. Experience the L'onda Lounge and enjoy a cocktail while over looking the Atlantic. There is always plenty to do, weather talking a stroll on the iconic long beach boardwalk or surfing with skudin surf; there is always fun under the sun. The Allegria Hotel also features a variety of chic event spaces perfect for meetings, private events or the wedding of your dreams. Experience first hand the Allegria Lifestyle. ... more   less 
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