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“Rude staff and poor management” 2 of 5 stars
Review of Allegria Hotel

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Allegria Hotel
4.0 of 5 Hotel   |   80 West Broadway, Long Beach, NY 11561   |  
Hotel amenities
Ranked #1 of 2 Hotels in Long Beach
1 review
1 helpful vote 1 helpful vote
“Rude staff and poor management”
2 of 5 stars Reviewed June 9, 2013 via mobile

Dont waste your money here. They have no parking in the area, charge 25 per day for parking, charge internet, no coffee machine in room, act like theyre doing you a favor that you're staying here and have a disrespectul tone when you ask the most basic questions for help. Run away and stay somewhere else

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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608 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Massapequa Park, NY
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed June 5, 2013

Very disappointing for a 4 star hotel. We have been staying at the Allegria since it opened because it is so conveniently located to my dad's apartment, but I am done waiting for things to improve in this hotel.Major problems with shower, like little or no hot water, handheld shower was not working (engineer told us this had been broken for a while, but no one mentioned it to us upon check-in). The personal safes in the rooms have not been working since the hotel opened. All rooms have very low water pressure. Internet service is charged for every device - on top of the already inflated room charges. Internet wasn't working when we first arrived. Staff seems fairly helpless to do anything to improve the experience. I guess their motto is, they are really the only hotel in town, so people are stuck if they want/need to stay in Long Beach. Not quite the philosophy you would want from a hotel that on average charges $300 per night. Quite frankly, not the attitude you want from any priced hotel or motel that you stay at. Never again!

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Top Contributor
102 reviews 102 reviews
71 hotel reviews
Reviews in 59 cities Reviews in 59 cities
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed May 31, 2013

Visited for a business lunch, so didn't sleep over.
Location is great ; building is very neat. Restaurant staff very friendly, food really nice.
Definitely going to stay here for a few nights on my next visit to NYC.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYork
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2013

I booked this hotel from a deal off of travel zoo and let me tell you i would do it again! My boyfriend lives out of state so he wanted to spend a weekend with me. and i by chance found this last minute. As a girl frm longisland i wasnt very skeptical i knew it would be nice because i mean long beach is a very nice area but i was a little nervous because they are still kind of recovering from sandy. But i will say the hotel is BEAUTIFUL and kinda upscale if u ask me. when we got there it was very hectic with teenage girls all over but thats because the hotel hosts paties and weddings. Its literally on the beach and i was so mad that it was too cold to go to the beach. We were able to upgrade to a beachfront view free of charge with the promotion we bought. It came with a little breakfast in the morning which was cool.

The only reason why im giving them a four is because they sent us up to a room that wasnt ready and the shower is kind of weird(water pressure low and no shower door that closes) and there was hair in the shower drain. But im not too fancy i removed the hair myself (i know ,yuck!) otherwise it was veryyyyyy beautiful.The room was small but it was just us two so it was perfect.

My baby and i enjoyed our little weekend getaway and we plan on doing it again. one thing i will say though, is try to get a deal otherwise its very expensive. we paid like 4235 for two nights in a beacfront room plus 330 for taxes they ask for $100 for incidentals but hey return it to u upon checkout if everything is intact. will post pix soon.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ireland
Top Contributor
69 reviews 69 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 26, 2013

On the beach not far from JFK....very modern hotel and excellent comforts...however the dining service is appalling, had to ask for several items several times to no avail, waiting forever for ordered breakfast....and bar services the same , let it down badly for me.....

Stayed May 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 2, 2013

Everything about this place looked good but nothing really worked! Our room had no toilet roll in it at all, no coffee maker and my pet hate, no duvet just scratchy blankets. Our tv also had no signal and if you called front desk they either didn't answer or if they did, their promise of an engineer took forever to materialise! I definitely wouldn't stay here if my company wasn't paying!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
76 reviews 76 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed April 25, 2013

On the one hand if you are coming in from a big city with no access to the beach how could long beach not be an improvement. But, you could do much better for your money. This place is very inconsistent. You * MIGHT * get good service, good food, or a good clean room. On the other hand, you might not. For my money not such good odds.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Allegria Hotel

Address: 80 West Broadway, Long Beach, NY 11561
Location: United States > New York > Long Island > Long Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Long Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Allegria Hotel 4*
Official Description (provided by the hotel):
The Allegria Hotel is Long Island's Only Luxury Oceanfront Hotel where the Hampton's meets Manhattan. Slumber in elegance in our 143 rooms and suites and discover impeccable accommodations with personalized service. Savor Atlantica and indulge in gourmet cuisine by executive Chef Raed Jallad. Experience the L'onda Lounge and enjoy a cocktail while over looking the Atlantic. There is always plenty to do, weather talking a stroll on the iconic long beach boardwalk or surfing with skudin surf; there is always fun under the sun. The Allegria Hotel also features a variety of chic event spaces perfect for meetings, private events or the wedding of your dreams. Experience first hand the Allegria Lifestyle. ... more   less 
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