Stayed Friday night--woke up to find a cockroach in the bathroom. Wasted most of the morning waiting for the cleaning staff to come up to the room to confirm that it was in fact a cockroach.
Offered another room in same hotel. We requested to move over to the Staybridge with is attached to the Holiday Inn. Again this consumed most of our morning that we had previously planned to do shopping!!! Informed that the Pest Control people would be coming in to spray!!
Requested GM phone me at home. His take was that it was only ONE cockroach and it probably came from the previous guests in the room!! Nice to know the management likes to shift the blame!! Would NEVER stay at this hotel again. Used points, so they generously have said they will reimburse my own points back to me! Front desk said hotel has not been renovated in 5 years when we checked in. Maybe that was a sign of things to come!! Not an enjoyable weekend--thanks to Holiday Inn!
- Official Description (provided by the hotel):
- The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more less
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- Also Known As:
- Holiday Inn Liverpool
- Liverpool Holiday Inn