This was my first experience staying at a homewood inn. First impression was clean and cozy room. We both liked the fireplace and we relaxed in the living room nicely. The room itself was very nice and we felt as though we were home. Thats where it ends we had a major problem with our room in the morning and (Sarah) the assistant general manager said that she would refund us our points we used and here it is five days later and they still haven't been refunded. They are eager to take your money but not eager to give back. The breakfast was average(for Free). My wonderful boyfriend planned this great weekend getaway for us and it ended in DISASTER!
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- Also Known As:
- Homewood Suites Syracuse/Liverpool Hotel Liverpool
- Homewood Suites Liverpool
- Homewood Liverpool
- Liverpool Homewood Suites