Look- Syracuse simply sucks - and so does most of the food in this crappy town, especially if you want some international flavor! Sahota Palace is one of the few places I frequent with regularity since having been introduced to Indian food about 6 years ago. And I mean, I go here several times a month. There are always about 10 items on the main buffet (including rice, nan, samosas, butter chicken, tandori chicken, and Gulab jamun) and just as many on the salad buffet, most of that being different sauces and such. On the weekends in particular, they have some extra food. I cannot even talk about the particulars, because to be honest, I do not know the name of some of the stuff I eat there - I just know what I like and go for it. I have only eaten at their buffet, so I cannot say what the wait service is like in general - I can talk about the staff there, since some talked about poor customer service. For the first few years I went there, there were two women (I presume sisters) who cashed out and waited on customers- for me this means water refills and the occasional mango lassi. One is about 19ish, the other maybe late 20s early 30s. The younger one is very respectful and pleasant. The older one - let's just say that I refuse to ever leave her a tip. I have not seen her much in the past year, instead there is a woman there who might be in her early 50s and she is pleasant. There are a few men who work there, but mostly in the back, and I think some of their English is limited. I have only eaten at two Indian restaurants my whole life, with the other being Samrat near S.U.'s campus. Ok, look that is has "rat" in the name and you have to walk up stairs of what looks like an abandon building is a real turn-off for me. My friend who is an obsessive neat freak, actually enjoys going there. I do not get it. I think because it is closer, but I do know she likes their butter chicken better than Sahota's. The food is good, but it is a congested environment and I cannot shake its location. Sohota Palace has a large open dining space - there is always music playing.. and now they run Indian videos on an HDTV. The place is never crowded, maybe 3 or 4 other tables are usually taken when I am there during the middle of the week. I have seen more customers there in Sat., depending on the time of the day, usually students. Since I do not have much experience with Indian food, there is not much to compare it to - I simply know that I like the food - I cannot say that I have had a bad experience with it, but I will agree -there is at least one person there - or was who should not be serving people. She really always has looked like she just did not want to be there, and I would say to myself that maybe she is forced to work there when she really does not want to. I used to have an Indian neighbor who I think did not care for the food, saying that the owners and cooks of Sahota come from a part of India where the foods are a too creamy - Yes, there are a lot of creamy veggie and chicken dishes, so if this is not your thing..... The buffet is about $9 of lunch $12 for dinner. I say, as with most things in life, give it a try and see for yourself. If you do not like it, you are out $9- you should at least like the nan and the spicy pickled condiment that is on the salad bar - I am on my way there for dinner tonight - I have not been since last week :).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.