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“Great Place to Stay” 5 of 5 stars
Review of Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090   |  
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Ranked #1 of 12 Hotels in Liverpool
United States
1 review
1 helpful vote 1 helpful vote
“Great Place to Stay”
5 of 5 stars Reviewed July 25, 2014

The front desk staff was friendly and helpful as this was our first visit to the area. We happened to arrive on Junk Food day, so there was a basket of chips and a platter of cookies in the lobby that made my teenagers day. The hotel was in a great location--located next to Red Lobster and the Outback Steakhouse. We took advantage of the free bloomin' onion offer at the Outback that is listed in the binder in room. Our room was clean, quiet and comfortable. The hot breakfast was an added bonus. We only stayed one night as we were passing through on our way to Niagara Falls, so we didn't have the opportunity to use the pool, hot tub or fitness center.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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281 reviews from our community

Traveler rating
    234
    39
    5
    2
    1
See reviews for
125
58
11
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed July 22, 2014

My grandson was having a birthday sleepover. So, his younger sister requested an overnite at a hotel as a getaway. At the Hampton Inn Clay, NY , we had a terrific time. We were surprised to receive an upgrade to a larger room and treats. The room was clean, modern, and comfortable, too. My granddaughter enjoyed the pool, twice. The staff went out of there way to make us comfortable.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelina F, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review, July 23, 2014
Dear D1645CMlindah

Thank you for choosing to stay with us for your getaway! We are pleased that you and you granddaughter had such a wonderful time, we love to go above and beyond to make staying with us extra special for our guests!

Michelle Quintana
Front Office Manager
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Dudley, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 18, 2014

I have stayed at thsi hotel multiple times over the years for company business, for up to a week and for as little as one night. Staff is always pleasant and personal, facility is always clean, and the Wednesday night cook-outs in the Summer are unique. Highly reccomended !

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhode island, United States
1 review
5 of 5 stars Reviewed July 17, 2014

The hotel, was a good choice The Red lobster and the Outback where both with- in walking distance..We were traveling between Ontario and Rhode Island. We knew that a Hampton Inn is always good. Breakfast was good everything from coffee to fruit, eggs or hot waffles.... cereal to muffins or Danish the room was spotless.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelina F, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review, July 23, 2014
Dear

Thank you for staying with us and for the wonderful review! I am delighted you were able to enjoy our complimentary breakfast. We look forward to seeing you again soon.
Michelle Quintana
Front Office Manager
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Buffalo, New York
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

We recently stayed at the Hampton Inn Syracuse Clay due to a out of town wedding. We checked in a few hours before check-in and our room was ready. Front desk agent was very courteous and gave directions to were the wedding was. Room was amazingly clean and huge. Enjoyed the small fridge to store our munchies. Used the pool and hot tub after the wedding and totally enjoyed it. Breakfast was superb! Highly recommend this hotel!

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle Q, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review, July 16, 2014
Dear, Melody W

Thank you for such a wonderful review! I will be passing this review along to our amazing staff; they will be pleased to see all their hard work was recognized publicly. We love going above and beyond to make our guests stay more enjoyable, whether it be with an early check in our as simply as getting directions to their destination! We hope to see you again when you are in the area.

Michelle Quintana
Front Office Manager
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Gatineau, Canada
1 review
5 of 5 stars Reviewed July 12, 2014

We go every year to shop at the USA Destiny mall and stay a few days at Hampton Inn. We always take the Kind bed occupancy with jacuzzi tub in it. It is much appreciated after a full day of shopping. This hotel is always very clean and the staff is extremely friendly and helpful. We love the complementary breakfast provided every day. We highly recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle Q, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review, July 13, 2014
Dear Linda M

Thank you for choosing us as your yearly shopping get away location! It is always a pleasure to see such great comments! We hope to see you next year so that you can shop till you drop and then sock in one of or Jacuzzi rooms.

Michelle Quintana
Front Office Manager
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Canton, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We needed a hotel in a convenient location to my daughter's lacrosse tournament in Baldwinsville. We were extremely pleased with this hotel, its ammenities, and the convenience. We had an awesome long 4th of July weekend! We'll be back!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle Q, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review, July 13, 2014
Dear Mary H
Thank you for choosing the Hampton Inn for your family's holiday weekend! Our location is very convenient to most local points of interests. We hope to see you for next year's tournament!
Michelle Quintana
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Liverpool
#1 Romantic Hotel in Liverpool
#2 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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