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“Great Soup !!!” 5 of 5 stars
Review of Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090   |  
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Ranked #1 of 12 hotels in Liverpool
Broomall, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Soup !!!”
5 of 5 stars Reviewed February 8, 2013

Staff was very warm and friendly. I loved have the hot soup in the evenings!!
Lots of restaurants in the area to chose from if the soup was not enough one evening.
Breakfast bar was also very good (typical for Hampton Inn). I did like the waffles (something I don't seem to see at every Hampton inn).
Mentioned that the sidewalk was a bit icy as I walked into the lobby and someone was outside fixing the problem w/in 2minutes (great service)

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, February 11, 2013
Thank you for choosing the Hampton Inn Syracuse / Clay! I am so glad that you enjoyed the soup with our Central New York winters we want to make sure you are warmed up! I am sorry about the sidewalks and glad our team took action to fix them, in CNY the weather changes on a dime so we do our best to stay on top of it. We hope to see you again! Lisa Sheremeta, GM
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187 people have reviewed this hotel

Traveler rating
    153
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Norwich
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

The Hampton Inn Syracuse/Clay could easily be 3-star or above (based on my experiences) if it offered an on-site restaurant/bar. My husband and I stayed here for a romantic getaway at the beginning of February 2013. We reserved a Jacuzzi room.

Check-in was very smooth and easy. The desk staff was very friendly. The lobby was clean and up-to-date.

Our room was very clean. The finishes were modern and neutral. I was concerned from photos that the Jacuzzi would be a little cramped, but it's not cramped at all. It's a perfect size for 2-3 (maybe even 4) people. It was relaxing and wonderful.

The continental breakfast offered more than expected. The standard fare, such as bagels and juice, was included - but also seasoned home fries, fresh fruit, fresh waffles, and scrambled eggs. Omelets were also offered on our second day. Checkout was a breeze.

Overall, can't say enough good things about this hotel - would recommend to anyone looking to stay in the Syracuse area.

Room Tip: The Jacuzzi suite on the second floor offers a spacious Jacuzzi tub, privacy, and quietness.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deer Park, New York
1 review
5 of 5 stars Reviewed February 6, 2013

The staff at this hotel is top-notch. I can't recommend this hotel more. They are friendly and helpful. The layout is what you'd expect from a Hampton Inn. The quality is very good. AS was noted there are quite a few good places to eat VERY close to the hotel. Even though it is on a main and busy road it seems very quiet because it is set-back. No one likes a noisy environment and happily it isn't the case here.

Room Tip: I like the fact that there are some good places to eat nearby. Having said that, it is a quiet area...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, February 11, 2013
Thank you for your kind words! Our team loves the feedback we recieve from our guests and I am happy you had an enjoyable stay! Come back soon! Lisa Sheremeta, GM
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Massapequa Park, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2013

This is the first Hampton Inn I've stayed at that didn't have hot coffee in the lobby 24/7 -- and I've stayed at several. That was my only complaint, everything else was perfect: cleanliness, comfortable beds, great breakfast, friendly staff. The location is good for dining and shopping.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 30, 2013
Sandy, Thank you for staying at our property. I'm sorry you did not have Hot Coffee during your stay we do have it in the back area of the lobby i the breakfast area 24/7. I will check with our team to make sure that it is always fresh and hot like it should be. I hope we can have you as our guest again soon!
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Pflugerville, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2013

We originally booked two rooms for several days stay at this hotel. We were very happy with the cleanliness of the rooms and all the public areas. We used the pool and the exercise equipment. Both were very satisfactory. The rooms were warm and comfortable. (It was very cold outside.) The breakfast was good, it's always nice to see fresh fruit and hot items. Unfortunately there was a big storm on the way and we needed to leave early to avoid being caught. The staff was helpful and very understanding. There were no questions and only good wishes and helpful directions from the staff. We will stay here again if we're in the area.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2012

It was the the best in the area, within walking distance to a restaurant. The staff was very kind and they had a pool - so swimming was a plus in November. The price was reasonable and the rooms were clean and modern.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
Thank you for the kind review regarding out property. We are so glad thay you enjoyed your stay and look forward to serving you again.
Lisa Sheremeta
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Albany, New York
1 review
5 of 5 stars Reviewed December 9, 2012

The hotel was amazing just pulling up to it. We came up to stay after the state fair and we were very tired. Check in was quick and easy and not a hassel at all. When we got up to our room it was big and the bed was amazing and comfortable. The room was so clean and inviting. We want to come back soon we loved it.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lsheremeta, General Manager at Hampton Inn Syracuse Clay, responded to this review, January 2, 2013
I wanted to THANK YOU! for you review of our property. I am glad that our team was able to take such good care of you. I hope you enjoyed the State Fair and we hope to see you again!
Lisa Sheremeta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Syracuse Clay

Also Known As:
Hampton Inn Syracuse Clay Hotel
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
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